Senior Talent Development Partner

Job Title: Senior Talent Development Partner

Department: Learning and Development

Reports to: Director of Organizational Development

Hours per Week: Salary Exempt

Company Summary

Welcome to Financial Plus Credit Union (FPCU) — The Place that brings Dreams within Reach.

At FPCU, our mission is simple but powerful: Empowering people and communities to strive for more through knowledge, innovation, and service that brings dreams within reach. We are more than a financial institution. We are a growth engine for our members, our teams, and our communities.

We are a purpose-driven organization grounded in five values: represent with purpose, empower through knowledge, appreciate and accept, champion new possibilities, and help make things easier. 

FPCU is a team of high performers who care deeply, support each other, work hard, and continuously push forward. We don’t just show up—we represent our purpose every day and every time we interact with our members and teammates. We invest in our people, challenge them to grow, and support them in becoming the best version of themselves.

Joining FPCU means leveling up your career. If you are someone who thrives in a fast-paced, positive, and purpose-driven culture, and you’re ready to grow with an organization that is actively evolving, we want you to join the team! 

Purpose: This role exists to be an example of and support our teams in living our mission- “Empowering people and communities to strive for more through knowledge, innovation, and service that brings dreams within reach” This role will assist in bringing three of our core values to life- “Empower through Knowledge, Champion New Possibilities, and Help Make Things Easier” for employees at Financial Plus.

Position Summary:

The Senior Learning & Leadership Development Consultant is responsible for designing, developing, and facilitating engaging learning experiences that build leadership capability, professional skills, and workplace effectiveness across a variety of organizations. This role combines instructional design expertise, dynamic facilitation skills, client relationship management, and business development support.

The ideal candidate is highly self-directed and capable of creating meaningful, high-impact learning solutions with limited guidance. They are an engaging facilitator who can connect with audiences at all organizational levels and deliver exceptional learning experiences both in person and virtually.

This position is hybrid, with most of the work performed on-site. Periodic travel throughout the state and nationally is required.

Primary Responsibilities:

Learning Design & Content Development

• Design, develop, and continuously improve leadership development, professional development, and soft-skills training programs.
• Create engaging facilitator guides, participant materials, presentations, activities, assessments, and supporting resources.
• Conduct learning needs assessments and translate business needs into effective learning solutions.
• Develop learning experiences that incorporate adult learning principles, experiential learning, discussion, coaching, and practical application.
• Evaluate program effectiveness and modify content based on participant feedback, organizational goals, and learning outcomes.
• Stay current on leadership, organizational development, learning science, and workforce trends to ensure content remains relevant and impactful.

Facilitation & Delivery

• Facilitate engaging, high-energy training programs for employees, leaders, executives, and external clients.
• Deliver training in classroom, workshop, virtual, and blended learning formats.
• Create a positive and professional learning environment that encourages participation, collaboration, and application.
• Effectively facilitate discussions, role plays, simulations, coaching exercises, and team activities.
• Adapt facilitation style to meet the needs of diverse audiences and learning preferences.

Coaching & Development

• Support leaders and employees through coaching conversations focused on performance, development, and growth.
• Apply behavioral insights and coaching techniques to improve individual and team effectiveness.
• Assist in the development and delivery of leadership coaching programs and developmental initiatives.

Client & Business Development Support

• Build and maintain positive relationships with internal stakeholders and external clients.
• Participate in client discovery conversations to identify development needs and recommend learning solutions.
• Assist in promoting and expanding leadership development, training, and speaking services.
• Represent the organization professionally while delivering exceptional client experiences.
• Support proposal development, program customization, and follow-up activities with clients.

Team & Organizational Support

• Serve as a backup facilitator for employee onboarding, new account training, lending training, and other organizational learning programs as needed.
• Collaborate with Learning & Development team members to ensure continuity of training operations.
• Assist with special projects and organizational initiatives as assigned.
• Maintain training records, schedules, and learning documentation as required.

Qualifications:

Required

• Bachelor's degree in Instructional Design, Education, Organizational Development, Human Resources, Business, Communications, or a related field; equivalent experience may be considered.
• Minimum of five (5) years of professional facilitation and training delivery experience.
• Minimum of five (5) years of instructional design and content development experience.
• Minimum of five (5) years of leadership experience, including leading teams, projects, or organizational initiatives.
• Demonstrated experience creating training content independently with limited direction.
• Experience facilitating leadership development, professional development, or workplace skills training.

Preferred

• Experience within the banking, credit union, or financial services industry.
• Experience with leadership coaching or executive coaching methodologies.
• Familiarity with behavioral assessments and personality-based development tools (DISC, DiSC, CliftonStrengths, Predictive Index, MBTI, Insights Discovery, etc.).
• Experience delivering training to external clients.
• Experience supporting business development, sales, or consulting engagements.

Skills and Abilities:

Learning & Facilitation

• Exceptional instructional design and curriculum development skills.
• Strong understanding of adult learning theory and facilitation best practices.
• Ability to design engaging learning experiences that drive behavior change and business results.
• Ability to facilitate discussions with audiences ranging from frontline employees to senior executives.
• Dynamic presentation style with strong audience engagement skills.

Communication & Relationship Management

• Excellent verbal, written, and interpersonal communication skills.
• Ability to establish credibility and build relationships quickly.
• Strong consulting, influencing, and stakeholder management skills.
• Ability to navigate sensitive conversations with professionalism and discretion.

Business & Organizational Skills

• Strong organizational, project management, and time-management abilities.
• Ability to manage multiple projects simultaneously while meeting deadlines.
• Strong analytical and problem-solving skills.
• Ability to work independently and exercise sound judgment with minimal supervision.
• Comfortable supporting sales conversations and identifying client needs.

Technology

• Proficiency with Microsoft Office Suite and virtual learning platforms.
• Experience using learning technologies, learning management systems, and content development tools.
• Familiarity with AI-enabled productivity and content development tools preferred.

Certifications, Licenses

• Must be bondable
• Internal annual compliance testing required

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sedentary work; sitting most of the time. Exerts up to 40+ pounds of force occasionally.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is professional and typically moderate
• Hybrid work environment with the majority of work performed in person.
• Regular local travel and occasional state and national travel required.
• Occasional evening or extended hours may be necessary to support training events, client engagements, and organizational initiatives.
• Ability to facilitate training sessions for extended periods of time.

This job Description is not a complete statement of all duties and responsibilities comprising this position.