Full time – 38 hours per week
Workskills is a proud, local not-for-profit that has been supporting Tasmanians into meaningful employment for over 40 years, and we’re just as passionate about it today.
Based across Southern Tasmania, we’re all about community, connection, and creating real opportunities for people to thrive. Our work makes a genuine difference, supporting stronger people, stronger families, and stronger communities.
Our approach is simple and seriously rewarding. We take the time to understand people, build confidence and skills, connect them with the right employment or training opportunities, and support them to succeed long-term.
Our teams are friendly, down-to-earth, and big on great customer service. We celebrate wins (big and small), back each other, and are always looking for better ways to do what we do. Continuous improvement isn’t a buzzword here; it’s part of our everyday work.
The Opportunity
Are you passionate about supporting young people to build confidence, skills, and real pathways into education and employment?
As a Youth Engagement Officer with Workskills, you’ll play a hands-on role in engaging young people across the community through our Transition to Work (TtW) and Troublesmiths programs. This is a dynamic, people-focused role that places you at the frontline of youth engagement.
You’ll deliver outreach activities, coordinate program intakes, facilitate engaging group activities, and provide strengths-based, one-on-one coaching to help young people take their next steps toward a positive future. It’s a role where you can use your people skills, creativity, and youth experience to make a genuine difference, every day.
As the first point of contact for young people and referral partners, you’ll manage referrals and registrations with a strong focus on engagement, accuracy, and great customer service. You’ll work closely with participants to build trust, understand their goals, and connect them to the right supports. You’ll also be out in the community delivering workshops, presentations, and events that promote Workskills’ youth programs and encourage young people to access support.
With a small caseload, you’ll provide tailored, client-centred coaching aligned with the TtW Deed, balancing autonomy with strong collaboration in a supportive team. No two days are the same, making this an ideal role for someone who thrives on variety, purpose, and meaningful community impact.
Key Responsibilities
- Referral Management: Coordinate program intake referrals and direct registrations, ensuring exceptional customer service and accurate record-keeping
- Outreach and Engagement: Promote youth programs through tailored workshops, presentations, and community events
- Program Delivery: Assist with the design, delivery, and evaluation of coaching tools and engaging group activities
- Coaching and Case Management: Provide strengths-based, client-centred coaching and manage a small participant caseload
- Performance Contribution: Support team and program success by contributing to individual and team KPIs
About You
You’re passionate about working alongside young people and supporting them to build confidence, skills, and real pathways into education and employment. You bring experience working with diverse young people including early school leavers and those facing barriers and you understand the importance of meeting people where they’re at through a strengths-based, client-centred approach.
You enjoy working both independently and as part of a collaborative team, take ownership of your work, and are motivated by purpose, outcomes, and making a genuine difference in the lives of young people and the broader Tasmanian community.
To be successful in this role, you will also have:
- Experience working with young people, including early school leavers
- Strong interpersonal and professional communication skills
- Proven ability to manage time, priorities, and varied responsibilities
- Experience in case management, group facilitation, and client-centred coaching
- A current National Police Check and Working with Vulnerable People registration in Tasmania (or willingness to obtain)
- A current Tasmanian driver’s licence and the ability to travel across Southern Tasmania
Relevant qualifications in youth work, community services, employment services, or a related field will be highly regarded.
What We Offer
- A modern and flexible work environment that includes a mix of collaborative office spaces, face-to-face participant support, and stakeholder engagement
- A safe, friendly, and supportive workplace culture
- Opportunities for career growth and professional development
- A competitive salary with salary packaging benefits
- Generous leave entitlements, including 5 weeks annual leave, 12 days personal leave, and 12 days flex leave
Ready to make a difference?
To find out more about this great opportunity contact Ash, Youth Engagement Manager on 0429 469 307.
For a copy of the Position Description please click here. If viewing via Seek, please go to our Website https://workskills.org.au/ then scroll to the bottom of the home page and click "Join Our Team" to access the advertisement and linked Position Description through our Careers Portal.
You can apply via our Careers Portal as mentioned above or click the Seek Quick Apply button now!
Your application must include:
- current resume
- Provide a brief written response (up to one page) of your vision of success in the role addressing the essential criteria in the Position Description
Applications will be reviewed upon submission.
Workskills delivers employment services to communities across Southern Tasmania, operating from offices in Bridgewater, New Norfolk, Huonville, Kingston, Hobart, Glenorchy, Rosny and Sorell.
Workskills Tasmania is a proud Employer of Choice, dedicated to championing equity and diversity within its team. We extend equal opportunities to all candidates and actively welcome applications from individuals with diverse backgrounds. We encourage Aboriginal and Torres Strait Islander people to apply for all positions.
As a Child and Young People Safe Organisation all employees are required to undertake a Working with Children Check and a National Police Check.
All applications are treated in the strictest of confidence.
