Undergraduate People and Culture Coordinator

QIC is seeking a motivated and detail‑oriented Undergraduate People & Culture Coordinator to join our People & Culture (P&C) team in Brisbane. This opportunity is exclusively open to final‑year Human Resources students who are completing their studies in November this year and are keen to gain hands‑on experience in a fast‑paced, operational HR environment.

In this role, you will work closely with the People Connect team, under the guidance of the Manager, People Connect to deliver high‑quality, transactional and operational HR services across the business.  This role requires a minimum commitment of three days per week.

About the Role

As an Undergraduate People & Culture Coordinator, will be the first point of contact for internal stakeholder queries, providing support policy questions, employee transactions and more. This is a generalist role and key accountabilities include, but are not limited to:

Onboarding & Employee Lifecycle

• Supporting the onboarding of new starters ensuring HCM data is correctly recorded into the HR system and employee documentation is accurately saved to personnel files
• Sending welcome communications 

Background Checks & Audits

• Ordering and reviewing background checks
• Completing weekly and quarterly audits
• Escalating any critical alerts to the Manager, People Connect 

Employee Changes & Documentation

• Processing employee changes in the HR system (e.g. promotions, secondments, changes to working arrangements)
• Drafting HR correspondence and templates including (but not limited to): 
  • Jury Service letters
  • Statements of Service
  • Variations to Employment Agreements
  • Exit letters
  • Study Assistance letters

Stakeholder Support

• Responding to HR policy and process enquiries across multiple jurisdictions
• Providing a high standard of customer service and timely responses to internal stakeholders
• Assisting with problem‑solving and query resolution

Casuals, Non‑Workers & Compliance

• Maintaining casual and non‑worker records, including extensions and terminations
• Completing casual conversion audits
• Ensuring compliance with legislative and Fair Work obligations, including NES requirements
• Staying informed of legislative changes impacting HR operations

Records & Data Maintenance

• Maintaining accurate data in our HR System and employee files
• Ensuring proper archiving and adherence to naming conventions

About You

We are looking for someone who is:

• Currently in their final year of a Bachelor degree in Human Resources (or a closely related discipline), with studies to be completed in November this year
• Highly motivated, reliable and eager to build a career in Human Resources
• Detail‑focused with strong organisational and time‑management skills
• Comfortable working in a fast‑paced environment
• Proactive, able to use initiative and confident problem‑solving day‑to‑day issues
• A strong communicator, both written and verbal
• Confident using the Microsoft Office suite (Excel, Word, Outlook)
• A collaborative team player who enjoys working closely with others
• Previous entry‑level administration experience will be highly regarded but is not essential.

How to Apply

If you’re interested in this opportunity, please submit the following when applying:

• Your resume
• Your academic transcript (this can be uploaded as part of the application process)

Applications will be reviewed as they are received.

Recruitment Agencies

QIC is sourcing directly for this role and is not engaging recruitment agencies. We do not accept unsolicited resumes, and QIC is not responsible for any fees associated with unsolicited submissions.