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Talent Development Specialist

Guardian Credit Union External
Full-time
On-site
Prattville, Alabama, United States
Talent Retention & Development

 

Major Duties and Responsibilities

 
  • Conducts organizational and departmental needs analyses to determine where organizational resources are best utilized for the training function. Creates training plans based on analysis of data to identify areas of improvement.
  • Develop new training programs based on changes in technology or business needs.
  • Evaluates modes of training delivery, such as in-person or virtual, to optimize training effectiveness, costs, or environmental impacts.
  • Develops criteria, measures and tracks training effectiveness, including written examinations and simulated activities. Tracks employee progress.
  • Designs or updates training procedure manuals, guides, or course materials, such as handouts or visual materials.
  • Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control, in addition to all company policies.

Knowledge and Skills

Experience

Three years to five years of similar or related experience, including preparatory experience preferred.

Education/Certifications/Licenses

A college degree preferred.

Interpersonal Skills

A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

ADA Requirements

Physical Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.