Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Place To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation!

Purpose:

Assist individuals with obtaining a self-sufficient employment and provide solutions to support workforce development in the

Northern Kentucky region. This will be accomplished by career coaching and case management services to customers via the

Workforce Innovation and Opportunity Act (WIOA).

Job Responsibilities:

Provide trauma-informed, strength-based, and culturally competent services aligned with the organization’s mission and values.
Meet the unique needs of each family by bundling services, remaining solution-focused, and responding promptly.
Assess job seekers for employment barriers, eligibility for WIOA services, and basic needs.
Develop resumes, conduct mock interviews, and provide career coaching to job seekers.
Facilitate group skill-building sessions and workshops.
Prepare and submit Training Request for eligible customers pursuing WIOA training funds.
Conduct community and employer outreach to promote services, recruit participants, and distribute up-to-date marketing materials.

Requirements:

1 year experience in managing a caseload of customers with regular frequency of communication and case notes.

1 year customers service experience
Attention to detail in data entry and accurately recording events and correspondence with customers.
Ability to conduct outreach, both to large audiences as well as one to one, to get customers to commit to and engage in program activity.
Must possess a strong commitment to Brighton Center's Core Values

What we offer:

Competitive Medical/Dental/Vision Benefits
Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option
Generous Vacation and Sick Leave
11.5 Paid Holidays
Childcare Discount
Agency Life and Long-Term Disability Insurance
Professional Development
Education Awards

This is a non-exempt position with an hourly wage range of $18 - $19.

If you are interested in this position, please log on to www.brightoncenter.com/careers and apply today! Come join a growing agency!

We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class.

DRUGFREE WORKPLACE

(Workforce Development, Career Coaching, Case Management, Workforce Innovation, Customer Service, Nonprofit, Non-profit)

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