Talent Development Specialist - Clarksville TN

At Altra Federal Credit Union, we believe in people helping people. As a member-focused, not‑for‑profit financial cooperative, our mission is to enrich lives—not only for our members, but for our employees as well. We invest in our team with the same care and commitment we give our members, and we’re excited to add a Talent Development Specialist to support our growing Clarksville, TN market.

The Talent Development Specialist plays a vital role in supporting employee growth, engagement, and performance across the credit union. In this role, you’ll design, deliver, and evaluate learning and development programs that promote professional growth, leadership development, and alignment with our organizational goals. You’ll partner closely with HR and department leaders to foster a culture of continuous learning and meaningful career progression.

Key Responsibilities

• Primarily responsible for training staff in member service operations, membership services, and other relevant roles, ensuring effective learning for all employees by accommodating diverse learning styles.
• Design, develop, and facilitate engaging learning experiences including onboarding, compliance training, technical skills, soft skills, and leadership development programs.
• Collaborate with supervisors, managers, and leadership teams to assess learning needs and align development strategies with organizational priorities.
• Support performance management processes by providing coaching and training to leaders and employees.
• Evaluate learning effectiveness through assessments, surveys, and performance metrics; provide actionable insights for improvement.
• Stay current with industry best practices and trends in learning and development, especially those relevant to financial services and credit unions.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in Business, Education, Human Resources, Organizational Development or a related field preferred.
• Trainer Certificate preferred.
• 1+ years of experience in talent development, learning and development or related experience required.
• Strong training, sales and financial services background required; technical training experience preferred.
• Proven competency in adult learning principles, instructional design, and learning technologies.
• Strong facilitation, communication, and relationship-building skills.
• Understanding of credit union operations or financial services industry a plus.

Availability

• This position is salaried, 40 hours a week, Monday through Friday.
• Typical hours are 8:00 a.m. to 5:00 p.m.
• Will require some flexibility within these hours, as needed.
• Must have the ability to travel locally (Clarksville, TN) and nationally (Onalaska, WI) as needed.

Work Environment

• This position will be based at the new Sango office in Clarksville, which is scheduled to open later in 2026.
• Work from home opportunities are available once successfully completing all position-specific training and demonstration of consistent and satisfactory work performance.

Pay & Benefits

• Competitive starting annual pay, based on previous experience.
• When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing the language exam.
• Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
• Up to a 6% Employer-matched 401(k) + additional 3% employer contribution.
• Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
• Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
• Employee-only perks and discounts.

At Altra Federal Credit Union, you’ll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you’ll not only gain the opportunity to build meaningful relationships with members and coworkers, but you’ll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.

Altra is proud to be a Great Place to Work® certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.