Role:
The Talent Development and Training Specialist will be responsible for designing, implementing, delivering, and evaluating training programs that enhance the skills and knowledge of new and existing employees. They will focus on fostering a culture of continuous learning and talent development across the organization. They will work closely with the training department in ensuring employees have the skills and knowledge to be successful in their roles and throughout their tenure.
Essential Functions & Responsibilities:
30% Organize development resources for improving personal development, management, leadership, and job skills by working with internal and external trainers to develop content and program.
30% Conducts training sessions for all employees, training on systems, computers and software, Credit Union history, standard policies and procedures, and services standards as outlined in the employee handbook.
20% Facilitate engaging and interactive training sessions, workshops, and seminars for employees at all levels. Utilize various training methods including in-person, virtual, and blended learning approaches.
10% Assists with the development of customized training solutions through collaboration with departments leaders and the training team and provides one on one coaching and support to employees as needed.
5% Tracks the progress of trainees through routines tests, observations, and feedback from department leaders; evaluates the effectiveness of the training programs and makes recommendations for improvements.
5% Perform other duties as assigned.
Performance Measurements:
Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act.
Meets or exceeds performance expectations as described in Essential Functions and Responsibilities.
Please refer to Annual Performance Goal document for remaining Performance Measurements.
Knowledge and Skills:
Experience Three years to five years of similar or related experience.
Education (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).
Interpersonal Skills Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
Other Skills Strong technology skills. Excellent communication both written and spoken.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment Work is performed indoors in an office environment with normal potential for exposure to safety and health hazards. May periodically travel to other, similar sites. The noise level in the work environment is usually moderate.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.