Location: Fourways
Working Hours: Onsite full - time (with occational oversees traveling)
We are looking for an experienced Talent Acquisition Manager to build and lead the recruitment function for a growing national retail business. This role combines strategic design with hands-on delivery and requires someone who can establish best-practice processes, manage high-volume frontline hiring, support new store openings, drive internal mobility, and develop long-term capability within the business.
The Talent Acquisition Manager will be responsible for creating a consistent, compliant, and efficient recruitment framework that supports the company’s growth plans and ensures a strong, positive candidate experience.
Strategic Design & Framework Development
● Develop and implement a national recruitment strategy and operating model.
● Create standardised recruitment processes, toolkits, templates, scorecards, and governance.
● Establish recruitment policies aligned with South African labour legislation (LRA, BCEA, EEA, POPIA).
● Build a scalable recruitment model that supports future store expansion.
Recruitment Delivery & Execution
● Manage end-to-end recruitment for Head Office and Store roles (operational and specialist).
● Lead sourcing efforts, talent pipelines, community recruitment, and partnerships with institutions/colleges.
● Oversee advertising, screening, shortlisting, interviewing, assessments, and offer management.
● Improve turnaround times, quality of hire, and recruitment efficiency.
Workforce Planning & New Store Openings
● Partner with HR and Operations to forecast workforce needs.
● Lead recruitment planning and delivery for new store launches, including assessment days and volume hiring events.
● Build a recruitment calendar and long-term talent pipeline to support expansion.
Internal Mobility & Talent Pathways
● Promote internal-first recruitment and collaborate with HR on succession plans.
● Create structured pathways for internal candidates to access development and promotion opportunities.
Compliance, Governance & Reporting
● Ensure recruitment processes comply with labour, equity, and data protection laws.
● Train hiring managers on interviewing, STAR methodology, bias reduction, and hiring discipline.
● Track and report key recruitment metrics (time-to-fill, cost-to-hire, source effectiveness, etc.).
● Maintain recruitment documentation and audit readiness.
ATS & Technology Management
● Administer and optimise the Applicant Tracking System (ATS).
● Ensure data accuracy, clean workflows, dashboards, and consistent user adoption.
● Use analytics to monitor trends, bottlenecks, and operational risks.
Candidate Experience & Employer Branding
● Ensure a professional, timely, and transparent experience for all candidates.
● Support employer branding initiatives across digital platforms and community engagement.
Capability Building
● Build TA capability across HR teams and hiring managers.
● Lead training sessions on interviewing, recruitment processes, and compliance.
Experience
● 5–8+ years in Talent Acquisition, including experience managing a recruitment function or team.
● Proven experience in retail, FMCG, or high-volume multi-site recruitment.
● Experience designing and implementing recruitment frameworks or new processes.
● Strong track record delivering both operational and specialist recruitment.
● Exposure to workforce planning and/or new store openings is an advantage.
Technical Skills
● Strong understanding of South African labour legislation (LRA, BCEA, EEA, POPIA).
● ATS experience required (Teamtailor advantageous).
● Ability to use data and analytics for decision-making and reporting.
● Competent in creating recruitment SOPs, guidelines, and tools.
Behavioural Competencies
● Strong stakeholder management and communication, Hands-on, solutions-driven, and comfortable in a fast-paced environment.
● High attention to detail and strong organisational skills.
● Ability to lead change and drive adoption of new processes.
● Resilient, collaborative, and adaptable to evolving business needs.
Success Measures
● Improved time-to-fill and quality-of-hire metrics.
● Consistent and compliant recruitment practices across all stores and HQ.
● Strong internal mobility and development pathways.
● Effective recruitment delivery for new store openings.
● High candidate and hiring manager satisfaction.
● A sustainable, fully embedded TA function within 36 months.
Why This Role Matters
This is a key leadership role in shaping the future of our workforce. The Talent Acquisition Manager will be central to enabling national growth