Talent Acquisition Lead

RoomRaccoon 

RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017. Our mission is to redefine hotel operations through our all-in-one hotel management system.     

Our diverse team of 110 professionals, spread across five offices worldwide, serves 2000+ clients in Europe, the USA, and Africa. Our benefits include equity, a formal training budget allowance, and an annual hotel allowance.     

Interested? Keep reading on! 

Job title: Talent Acquisition Lead 

Location: Lisbon, Portugal 

Language: English 

Work-type: Full-Time 

Contract Type: Fixed Term Contract -> Permanent

Your North Star 

As the Talent Acquisition Lead, you’ll play a critical dual role in scaling our team and supporting our people in Lisbon. You’ll drive recruitment strategy and execution and serve as the go-to People & Culture representative for the Lisbon office. 

This is a high-pressure, high-impact role. We move fast, and so must you. You’ll be expected to take full ownership of open roles from day one, drive hiring with urgency, and proactively remove blockers to help us scale. While your title is Talent Acquisition Lead, your influence will extend well beyond this role, which requires resilience, autonomy, and a strong bias toward action. 

A Day in the Life of the Talent Acquisition Lead 

Talent Acquisition 

• Own the full recruitment lifecycle for roles across all departments by sourcing, interviewing, and closing top-tier candidates.
• Partner with hiring managers to define role requirements, ideal profiles, and interview processes.
• Proactively source and engage top talent through creative channels; you won’t wait for great people to apply
• Track and report on pipeline activity, time-to-hire, and team performance against hiring targets
• Coach, support and collaborate with our Senior Talent Acquisition Consultant who is based in the Cape Town office
• Use data from BambooHR and recruitment analytics to improve time-to-hire, funnel health, and sourcing efficiency.
• Collaborate with Marketing on employer branding initiatives to position RoomRaccoon as an employer of choice.
• Manage job board accounts, agency partnerships, and recruitment tools. 

People Operations (Lisbon focus) 

• Act as the local People point of contact for the Lisbon office, escalating and coordinating with the global People team as needed.
• Support the onboarding of new hires and ensure an engaging Day 1 to Day 30 experience.
• Provide employee support for questions related to policies, procedures, and benefits.
• Champion a positive and inclusive office culture in Lisbon that is aligned with RoomRaccoon values.
• Support performance review processes, culture initiatives, and internal mobility conversations.
• Ensure that People Policies and Processes are applied consistently in Lisbon and in alignment with company-wide standards and practices. 

Key skills

• 8+ years in recruitment, with at least 2 years of management experience.
• Experience in HR operations, employee relations, or people partnering is a strong plus.
• Previous exposure to or management of recruitment tools (we use BambooHR).
• Proven ability to work autonomously while collaborating cross-functionally.
• Fluency in English (Portuguese a plus but not required).
• A passion for people, culture, and building best-in-class candidate and employee experiences.
• A flexible, collaborative mindset with a willingness to roll up your sleeves and contribute beyond the job title. 

What You Must Thrive In 

• High expectations and fast timelines - you’ll be expected to fill roles quickly without compromising quality.
• Ambiguity and change - as a scale-up, priorities shift fast. You’ll need to adjust and take initiative.
• Autonomy with visibility - we won’t micromanage, but results are visible. You'll need to be accountable.
• Direct Feedback - from leaders and peers. It's part of how we grow fast and stay aligned.
• Wearing multiple hats - Lisbon doesn’t have a dedicated HR rep, so you’ll support People Ops too. 

How You’ll Be Measured 

• Speed and success of hires (time-to-hire, offer acceptance rate, hiring velocity)
• Candidate and hiring manager satisfaction
• Execution of Lisbon people processes (onboarding, probation, HR support, employee satisfaction)
• Responsiveness and ownership under pressure
• Culture fit and resilience 

Perks for PT 

• Friday Lunches
• Mac environment
• Incentive-based commission/bonus (role-dependent)  
• Formal Training budget
• Annual Hotel experience
• Equity
• Birthday & Christmas Vouchers 

RoomRaccoon Values  

• Accountability – Take ownership of outcomes and deliver on promises.
• Beat Yesterday – Strive to improve and push boundaries.
• Clock Speed – Act quickly and decisively.
• Deals a Deal – Commit and follow through.
• Empower Another – Lift others and create opportunities for growth. 

Disclaimer: Thanks so much for your excitement about joining RoomRaccoon! We’re lucky to have so many talented people eager to be part of our team, so we’re reviewing applications as they come in. If you don’t hear from us within three weeks, it means we’ve decided to move forward with other candidates this time—but don’t be discouraged! Keep an eye on our careers page, and we’d love for you to apply for roles that fit your talents in the future!