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At TriHealth, our corporate team thrives on a service-oriented mindset grounded in inclusivity, innovation, and collaboration. We cultivate a supportive culture where every team member is valued, empowered, and given a true sense of belonging.
When you join us, you become part of a community that invests in your personal well-being and your professional future. You’ll experience meaningful growth and development opportunities, excellent benefits, and a workplace where people actively support one another and share best practices every day.
Here, your contributions matter—and together, we make a lasting impact. Come join our team. Apply now!
Location: 625 Eden Park Drive
Benefits: https://careers.trihealth.com/what-we-offer/benefits *Please note: OPTIONAL positions are not eligible for TriHealth benefits*
We offer competitive shift differentials where applicable, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.
Job Requirements:
Associate's Degree in Business
Equivalent experience accepted in lieu of degree
My be team and individually oriented
Must know Microsoft Office and relevant employment legislation
Must be able to adapt to a fast pace work environment
Must have strong oral and written communication
Must be organized and have good time management
2-3 years experience Customer Service
Job Overview:
In collaboration with the Talent Acquisition Consultant, this role is responsible for the successful delivery of prequalified and interested candidates to assist with filling complex customer staffing needs.
Job Responsibilities:
Completes the Employee Onboarding and Job Closing/New Hire schedules with employees. Initiate, monitor and complete the pre-hire diligence, including background checks, I-9, education requirement, employment verification and drug screens to ensure proper onboarding for new hires and the necessary paperwork is completed promptly and accurate. Works closely with parties outside of talent acquisition field to resolve questions and issues. Ensures seamless end to TA experience for candidates.
Processes, review and posts new job posting requisitions in the applicant tracking system (ATS). Proactively develop and maintain a consistent flow of diverse qualified candidates through both active and passive sourcing. Develops and maintains good working relationships with the Recruiting team to create partnership that yields success, results and credibility. Provide back- up assistance and support for other Talent Acquisition Team Members when necessary.
Identifies opportunities for improving candidate experience and scheduling efficiency. Recognize and implement opportunities for efficiency to drive operational excellence. Conduct the initial part of new employee onboarding, ensuring process is engaging and that processes are followed and accurate.
Utilizes the ATS to maintain accurate and well documented notes on current searches, as well to ensure all company legal compliance and employment practices are followed.
Other Job-Related Information:
Working Conditions:
Climbing - Rarely
Concentrating - Consistently
Continous Learning - Frequently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Occasionally
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting <10 Lbs - Occasionally
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Occasionally
Pulling - Rarely
Pushing - Rarely
Reaching - Rarely
Reading - Frequently
Sitting - Frequently
Standing - Rarely
Stooping - Rarely
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Frequently
Color Vision - Occasionally
Visual Acuity: Far - Occasionally
Visual Acuity: Near - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community
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