People Operations Specialist

Are you an experienced HR professional who thrives in a fast-paced, multi-location healthcare environment? Do you enjoy solving problems, improving systems, and supporting people with care and precision? Thomas Eye Group is looking for a highly motivated People Operations Specialist to join our growing HR team.

At Thomas Eye Group, we’ve provided exceptional eye care to communities across metro Atlanta for over 50 years. With specialties in optometry, ophthalmology, pediatrics, surgery, and more, our mission is to deliver compassionate, high-quality care to every patient—and we know that starts with building a great team.
 

As a People Operations Specialist, your responsibilities will include:

People Support & Employee Relations

• Act as a trusted partner to employees and managers, providing support on HR policies, employee coaching, performance conversations, and conflict resolution
• Investigate employee concerns, grievances, or sensitive matters while ensuring compliance with all federal and state laws
• Promote a positive work culture by supporting engagement, recognition, and retention efforts

Process Management & Compliance

• Maintain and enforce HR policies, procedures, and standards across multiple locations
• Ensure compliance with employment laws (FMLA, ADA, EEOC, FLSA, OSHA, etc.)
• Support and administer safety, workers compensation, and occupational health programs
• Liaise with external agencies such as the Department of Labor and Workers' Compensation Board

Onboarding & Offboarding

• Manage a smooth onboarding experience from offer letter to Day 1 orientation
• Conduct exit interviews, track trends, and offer recommendations to improve retention
• Ensure all new hire documentation and employment eligibility requirements are met

HRIS & Data Management

• Maintain employee records and HRIS systems with accuracy and confidentiality
• Run reports, analyze trends, and present insights on workforce planning, turnover, or training effectiveness
• Collaborate with payroll and benefits to support compensation administration and reporting

Learning & Development

• Coordinate training and development programs, including new hire orientation, compliance trainings, and leadership development
• Support managers in performance review processes, coaching, and succession planning
• Assist with the creation of employee resources and tools (handbooks, guides, manuals, etc.)
   

Why Join Thomas Eye Group?

We’re more than just a workplace—we’re a team that cares about one another and the people we serve. As a member of our People Operations team, you’ll play a critical role in supporting our mission and shaping our culture.

• Competitive compensation and benefits package
• Opportunities for professional growth and development
• Collaborative and compassionate work culture
• Free eye exams, vision discounts, and more

If you’re passionate about HR and love building systems and relationships that make people’s work lives better, we’d love to hear from you. Apply today to join the People Operations team at Thomas Eye Group!

Education:

• Bachelor’s Degree required

Experience:

• 1-3 years of progressive HR experience, with emphasis on employee relations, compliance, and people operations
• Healthcare or multi-site experience is a plus

Key Skills & Competencies:

• Professional, approachable, and solution-oriented demeanor
• Strong knowledge of employment law and HR best practices
• Excellent written and verbal communication skills
• High attention to detail, with strong project management and organizational skills
• Confident working independently and collaboratively across departments
• Proficient in Microsoft Office and HRIS platforms (Paycom experience a plus)
• Ability to handle sensitive information with discretion and integrity