JOB PURPOSE
The People Operations Partner will lead the implementation of HR strategies and initiatives, ensuring seamless execution of end-to-end people operations and act as a regional Business Partner; with focus on driving organizational effectiveness, employee engagement, and compliance in the assigned business area.
KEY JOB ROLES & RESPONSIBILITIES
HR Business Partnering:
- Develop and execute People and Culture initiatives at the plant/regional level to support ULs business objectives and People agenda.
- Serve as a trusted advisor to departmental / sectional managers, providing insights on workforce planning, talent management, and employee relations.
- Provide people management coaching to managers and contribute to the development of managers' skills / competencies.
- Partner with department heads to address organizational needs, fostering a culture of collaboration and performance.
- Work with the management team on implementation of new business initiatives and resulting people impacts and manage the change process.
End-to-End HR Operations:
- Oversee recruitment, onboarding, performance management, learning & development, compensation & benefits, administration.
- Champion performance and talent management processes within the assigned region.
- Ensure effective payroll processing, compliance with labor laws, and HR policies adherence.
- Champion execution of initiatives to attract, develop and retain diverse talent in the assigned region / business area.
- Lead talent development programs, career pathing, and succession planning initiatives.
- Support HR Services delivery in line with ULs Six People Service Pillars.
- Partner with Centres of Excellence to deliver people related programs as required by the business in the assigned region.
- Facilitate and conduct training and other L&D activities as required by the functional units.
- Manage employee records and files and ensure compliance to expected standards.
HR Systems & Reporting:
- Ensure data integrity for assigned region on all HRIS platforms.
- Support implementation of HRIS and other digital transformation initiatives.
- Provide periodic and accurate reports on various people metrics.
Employee Relations & Engagement:
- Champion a positive workplace culture, facilitating employee engagement activities.
- Address grievances, manage conflict resolution, and implement retention strategies.
- Manage disciplinary process; ensuring compliance with labour law, company policies.
- Conduct regular employee satisfaction surveys and recommend action plans for improvement.
HR Compliance & Safety:
- Ensure adherence to employment laws, health & safety regulations, and ethical labour practices.
- Monitor HR policies, ensuring compliance with local labour regulations.
- Work closely with HSE teams to drive workforce safety initiatives within the plant
EXPERIENCE & ACADEMIC REQUIREMENTS
- Bachelor's degree in Human Resources, Business Administration, or related field.
- Minimum of 7 years of cognate experience in Human Resources.
- 3+ years of HR management level experience in a manufacturing or industrial environment.
- Demonstrable industrial relations experience in a Food /Beverages manufacturing environment.
- Experience with HRIS and ATS programs.
- Experience with team facilitation, change management, performance management, employee relations, staffing, compensation, diversity and inclusion
- Experience with root cause analysis with ability to link situations to the bigger picture.
SKILLS & COMPETENCIES
- Strong business acumen and passion for success.
- Ability to effortlessly create / develop value-adding solutions.
- Good knowledge of performance management systems.
- Comfortable collaborating across functions and management.
- Experience recruiting talents for Commercial and Supply functions is an added advantage.
- Excellent verbal and written communication skills.
- Ability to influence and motivate others.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to handle confidential information with professionalism.
- Problem-solving mindset and ability to work independently.
- Exceptional attention to details.
- Tech savvy with good analytical ability.
- Strong organizational and multitasking skills.