People Operations Manager

The Team:

As the backbone of organizational agility, the Finance and HR teams drive our ability to move swiftly and decisively. We provide critical insights that empower teammates to thrive, offering unparalleled support and data-driven insights. At the intersection of people and numbers, our mission is to ensure everyone has the resources they need to succeed.

About the Role:

We're looking for an experienced HR operations professional to be the operational backbone of our People team as we scale. Reporting to the Sr Director of People, you'll build systems from scratch, own compliance and audits, manage employee lifecycle processes in partnership with Eastern European Sr Human Resources and Administration Manager, and ensure our global remote workforce has seamless HR support.

This role is perfect for someone who thrives on building systems (not just maintaining them), loves solving operational puzzles, and wants significant ownership without needing their hand held. You should be comfortable operating independently, making sound judgment calls, and knowing when to escalate and collaborate.

What You’ll Do:

HRIS & Systems Operations

●      Serve as Rippling power user- build workflows from scratch for onboarding, offboarding, PTO, promotions, comp changes and more!

●      Conduct comprehensive Rippling audits: permissions, custom fields, data structure, reporting, data accuracy, and security compliance

●      Design and implement annual compensation cycles in Rippling (merit, promotion, bonus processes)

●      Partner with Payroll Associate on backend admin and payroll accounting

●      Protect and manage highly confidential employee data with integrity and discretion

●      Document and refine processes to create clarity and consistency across the employee lifecycle

●      Build people dashboards and reports for leadership and managers

●      Identify automation opportunities to eliminate manual work and troubleshoot complex system issues

Benefits & Leave Administration

●      Manage relationships with insurance brokers and support annual benefits renewal (logistics, vendor coordination, compliance) including open enrollment

●      Administer leaves of absence (FMLA, state leaves, parental leave, accommodations)

●      Field day-to-day benefits questions (basic to moderate complexity; route complex cases to broker)

Employee Lifecycle, Onboarding & Offboarding

●      Act as key point of contact for employees and managers on complex HR policy questions, benefits eligibility, and compliance matters requiring judgment

●      Provide operational support and systems infrastructure for employee lifecycle processes globally and in partnership with Eastern European Sr Human Resources and Administration Manager

●      Assist with onboarding and offboarding processes and workflows, ensuring smooth employee lifecycle transitions and system accuracy

Global Mobility & International Support

●      Coordinate employee relocations and state-to-state moves

●      Support international transfers and Remote.com (EOR) coordination

●      Manage ad-hoc mobility situations

Compliance, Audits & Policy Management

●      Lead audit coordination as primary point of contact (SOC2, workers comp, 401(k), financial, benefits audits)

●      Draft and update HR policies based on Sr Director's direction and employee handbook maintenance

●      Monitor state and federal compliance requirements

●      Support I-9 compliance and other employment verifications

What We’re Looking For:

Required Experience:

●      4-5 years of HR operations or HR generalist experience, ideally in high-growth or remote-first companies

●      Strong HRIS experience with demonstrated ability to learn new systems quickly (Rippling experience a major plus; BambooHR, Gusto, Workday, or similar also valued)

●      Experience supporting global operations and compliance initiatives

●      Exposure to leave administration, audits, or global mobility

●      High potential for growth and independent operation

Bonus Points:

●      Rippling power user or certification

●      Experience at high-growth companies (50-500 employees)

●      Global/remote workforce experience

●      Scrappy, resilient doer with a bias for action- you figure things out and build on your own momentum.

Join Consensus and enjoy a robust benefits package designed with your well-being in mind:

●      Health & Wellness: Benefit from a generous employer contribution towards health insurance, with a variety of plans that include dental and vision coverage. Enjoy employer contributions to your HSA, and take advantage of HSA/FSA programs to maximize your tax savings.

●      Retirement Ready: Secure your future with our 401(k) plan featuring company-matching contributions.

●      Family First: We offer paid parental leave, so you can prioritize what matters most—your family.

●      Work-Life Balance: Enjoy unlimited PTO and 12 company holidays to recharge and refresh. Celebrate your birthday with a day off, and enjoy Flex Fridays, where every third Friday of the month is yours to unwind.

●      Flexible Work Options: Work in a flexible, remote environment that suits your lifestyle, with a top-tier WFH setup provided when you join.

●      Grow with Us: Participate in our professional development program to expand your skills and advance your career.

●      Give Back: Make a difference in your community with two paid volunteer days each year at a charity of your choice.