People Operations Manager

We are looking for an experienced People Operations Manager to join our dynamic, agile tech/software development organization. In this role, you will not only manage but actively shape and optimize our people operations at the process and system level, ensuring they enable efficient, agile collaboration while being data driven. 

If you love systematizing processes, turning data into actionable insights, leading change, and doing it all with a strong human-centered focus, we are looking for you! 

People operations & operational processes (core focus) 

• Full ownership and continuous, data & cycle-oriented optimization of the entire employee lifecycle processes 

• Design, documentation, and ongoing improvement of key people processes 

• Analysis of people data, identification of trends, generation of insights and concrete recommendations for leaders 

• Definition, tracking, and support of KPIs, metrics, and regular review mechanisms 

• Integration of AI tools and digital solutions into people processes  

• Leading change management initiatives in small, human-focused steps 

Performance & competency framework 

• Transforming the performance evaluation process into a data-driven and objective system 

• Continuous maintenance and updating of the skill matrix 

• Proactive, data-based identification of skill gaps and retention risks with actionable proposals to leaders 

• Tracking of individual development plans and skill trends (identifying hard & soft skill training needs) 

Stakeholder & cross-functional collaboration 

• Proactive identification, prioritization, and resolution of organizational and cross-domain collaboration challenges 

• Harmonization of cross-domain people processes (e.g. unified feedback mechanisms, standardized competency evaluation frameworks) 

• Continuous measurement and improvement of collaboration quality across teams and domains 

Agile & development-supporting activities 

• Strengthening the people side of agile practices  

• Supporting agile metrics with a people lens 

• Supporting leadership development programs, tools, and education content 

Continuous improvement & employee experience 

• Tracking and supporting employee development (especially soft skills): coaching, training support, skill development initiatives 

• Proactive proposals for improving organizational functioning  

• Measuring and optimizing employee experience: tracking satisfaction trends, suggesting actions to strengthen organizational culture 

Experience 

• 4+ years of relevant experience in people operations, process improvement, performance management, or similar roles 

• Proven track record in process optimization and/or digitalization projects 

• Experience working in an agile environment  

• Strong daily practice in people/analytics and data-driven decision making 

• Experience in tech/software development/scale-up environments is a strong advantage

Skills & competencies 

• Strong interpersonal and communication skills: clear, empathetic, and professional interaction with employees, leaders, and teams at all levels 

• High emotional intelligence and people orientation: ability to understand individual and team dynamics, build psychological safety, and foster trust 

• Excellent process design, visualization, and documentation skills 

• Strong analytical mindset (quickly turning people data into usable insights) 

• Change leadership experience and stakeholder management in flat organizations 

• Openness to AI and digital tools; practical usage experience is a plus 

• Very good command of English (written & spoken), native-level Hungarian 

Mindset & approach 

• Genuine passion for people development and creating positive employee experiences in a tech/agile context 

• Process- and data-oriented thinking with true process excellence mindset 

• Proactive, solution-focused attitude (spotting issues before they become big) 

• Very strong sense of ownership and ability to work independently 

• Empathetic yet objective and data-based decision making 

What we offer 

• Professional development within an international, technology- and people-focused company

• Quiet & convenient work environment with the opportunity to work from home for work-life balance

• Extra days off for our employees on their birthdays and for mental recharging

• Being part of the day-to-day development of a self-developed, high-traffic streaming service platform

• A combination of a big company and a startup environment, offering the advantages of both: stability and flexibility

• Small teams where all team members are actively involved in the decision-making process

• Trainings, self-learning opportunities (LinkedinLearning)

• All You Can Move sport pass or Medicare private health insurance, team building budget and quarterly company events

• A culture built on trust, personal accountability, and the freedom to work independently without micromanagement