People Operations Manager

Domaine is looking for a warm, proactive People Operations Manager to support our team’s growth and wellbeing. You will be the go-to person for HR and employee experience, ensuring smooth processes, compliance with Dutch labor laws, and a positive, engaging workplace culture.

RESPONSIBILITIES

Employee Experience & Onboarding

• Design and implement warm, structured onboarding for new colleagues ensuring a flying start
• Manage the complete employee lifecycle from onboarding to offboarding with focus on positive experiences
• Create and distribute internal communications in Dutch and English related to HR policies, benefits, and company initiatives
• Develop and execute culture calendar including team outings, drinks, sports activities, and company events
• Actively contribute to maintaining an open, safe, and positive work culture

Benefits & Compensation Management

• Manage and optimize Dutch benefits programs including pension schemes (4% employer contribution), holiday allowance (8% paid monthly)
• Administer leave (24 vacation days full-time), sick leave, special leave, and other leave-related processes
• Manage mobility budgets, home working allowances (€2.35 per day), and equipment allocation (MacBooks, pool cars)
• Support European compensation reviews and salary benchmarking against Dutch market standards
• Advise employees on benefits utilization and options

HR Operations & Administration

• Manage daily HR administration including contracts, changes, leave and sickness management
• Maintain accurate employee records in compliance with GDPR and Dutch data protection requirements
• Support European payroll processes in coordination with Finance
• Manage and optimize HRIS systems (preferably Rippling experience)

Policy & Compliance

• Execute HR policies and encourage compliance by all employees
• Develop and maintain HR policies compliant with Dutch employment law and EU regulations
• Ensure compliance with Dutch social security, WIA, ZW, and other obligations
• Conduct policy audits and updates where needed
• Support Works Council (Ondernemingsraad) communication when applicable

Performance Management & Development

• Support implementation of performance review cycles and development conversations
• Advise managers on performance feedback and development planning
• Facilitate mid-year and annual review processes
• Identify and address performance issues in collaboration with team leads
• Invest in personal and professional development of employees

Employee Relations

• Serve as trusted point of contact for employees and team leads on HR-related questions
• Support absenteeism guidance and reintegration processes
• Facilitate conflict resolution and mediation where needed
• Maintain positive work environment aligned with Dutch workplace culture
• Conduct employee engagement surveys and analyze results

SKILLS & EXPERIENCE

• Minimum 5-8 years experience in comparable HR role with focus on employee experience
• HBO+ level (Bachelor's degree in HR, Business Administration, or related field)
• Strong knowledge of Dutch legislation and employment law
• Fluent Dutch and English (both verbal and written)
• Warm, accessible personality with organizational sensitivity
• Independent, structured, and discreet working style
• Eye for detail, accuracy, and integrity

Preferred Qualifications

• Highly skilled with HR systems, preferably Rippling experience
• Proactive mindset that suggests improvements for onboarding, internal communication, and HR processes
• Dutch HR certification (NVP, NHRP) or international certification (SHRM-CP, CIPD)
• Experience with hybrid work models and modern workplace culture
• Knowledge of Works Council procedures and collective bargaining agreements

Availability

• Part-time available, preferably between 32-36 hours per week
• Minimum 3 days per week present in office (hybrid model)
• Flexibility for team events and company activities

PERKS & BENEFITS

Employment Terms

• Temporary contract with 1-month probation period and prospect of permanent position
• 8% holiday allowance (paid monthly) and 24 vacation days full-time
• Hybrid working possible - minimum 3 days in office
• MacBook and access to pool cars for business use
• Mobility budget - decide how you travel (bike, train, car)
• Home working allowance of €2.35 per day
• Pension scheme with 4% employer contribution and option to save extra

Culture & Work-Life Balance

• Healthy balance: high ambitions with realistic expectations
• Out of office really means out of office
• Open culture with informal dress code
• Regular drinks, team outings, sports activities (padel, bouldering, pétanque)
• Fresh, lovingly prepared lunch every working day
• No meetings between 12:00-13:00 (lunch break is sacred)

Development & Growth

• Investment in personal and professional development (tailored approach)
• Your ideas and input are valued
• Growth opportunities within expanding organization
• Salary that matches your experience and market standards