People Operations Manager
Joko⚡️Who we are
Having conquered the French market with over 4.5 million users, €1bn in GMV, and 6,000 partners, Joko has crafted the ultimate shopping app designed to empower consumers to shop smarter, with features like Buy Now Pay Later, cash back, coupons, price comparison, and wish lists. Now with Joko AI, our ultimate AI shopping assistant, consumers can find the best products and buy them at the best price. The ambition is to put Joko in the hands of billions of users globally, starting with the US.
As we embark on this global expansion, two of our co-founders have just moved to the US. Along with you and the pioneering team, they will lay the groundwork for future US success. We aim to dominate the US market and secure the top position. Joining us at this early stage is as thrilling as kickstarting a new venture, but with the advantage of leveraging the established infrastructure, with a strong product and profitable model we've built in France.
This position is based in Paris where our offices are.
🎯 What You Will Do
As a People Operations Manager at Joko, you will focus on all core operational aspects of HR that ensure a seamless employee experience. You will be our go-to expert for employment law, payroll, and compliance matters, and you’ll work hands-on to keep everything running smoothly by optimizing processes. Your responsibilities will include:
HR administration: Handle all employment documentation (contracts, amendments, policies), benefits enrollment, leaves (sick, maternity, paternity), and ensure data integrity in HR systems.
HR project management: Explore, implement, and refine people-related projects, procedures, and best practices that reflect our values and foster a positive company culture.
Process optimization: Continuously improve, document, and streamline HR processes to enhance efficiency and accuracy.
Compliance & Legal: Stay on top of applicable corporate and labor laws, ensuring full compliance across jurisdictions and proactively adapting our practices as regulations evolve.
Payroll management: Run payroll operations (including using tools like PayFit if you are familiar), verify data accuracy, and ensure timely and compliant payroll cycles, hand-in-hand with the Finance team.
Employee lifecycle: Support the onboarding and offboarding processes to provide a seamless and positive experience for all employees.
Team support: Be the go-to expert for all People Operations-related queries, providing guidance and support to employees and managers.
👀 Who We're Looking For
Location: You're located in Paris.
Experience: You have at least 5 years of experience in People Operations or HR Administration within a fast-growing startup/scaleup environment.
Languages: You are bilingual in French and fully fluent in English as it is our working language.
Legal expertise: You have a strong grasp of corporate and labor law, and have hands-on experience ensuring legal and regulatory compliance.
Payroll proficiency: You have managed end-to-end payroll before and are comfortable handling associated complexity; familiarity with PayFit is a strong plus.
International exposure: It is a plus if you’ve supported HR operations in multiple countries and can navigate various legal frameworks with confidence.
Detail-oriented & organized: You thrive on precision and structure, ensuring every aspect of HR operations is handled accurately and efficiently.
💎 Our perks
We believe that flexibility and trust are important parts of a company. Our work environment reflects this thanks to:
Flexible remote: If you live in Paris, you can work from our office or from your place with no constraints. If you live elsewhere, you can get access to a coworking space.
Work from anywhere: Do you want to travel to Italy for a month and work from there? For up to 3 months a year, you may work from most countries in the world (for full-time employees).
On top of that, we offer many perks such as:
a budget for remote work equipment
a ClassPass subscription for you to stay in shape wherever you are
premium health insurance (Alan Blue in France)
a Swile card for your meals, if you are based in France
frequent team events and in-person gatherings every quarter!
and so much more, see here ⏪
🤝 Our hiring process
Intro Call: Quick screening with the Hiring Manager or a recruiter.
Step 1 – Team Interview (45 min): Discussion with two future teammates.
Step 2 – Case Study & Debrief (45 min): You’ll work on a take-home assignment relevant to the role (e.g. coding, analysis, strategy, or process design), then present it in a live debrief. We assess both your output and how you think in real time.
Step 3 – Founders Interview (45 min): Conversation with two of our founders.
References: Up to five calls with former colleagues or managers.
☕ You may also be invited for coffee or drinks with team members to get a feel for our culture.