People Operations Lead

About the Role

StashAway’s People & Culture team is growing! We are looking for an enthusiastic People Operations Lead to own the people operations function within our team. This is a mid level role with some people management responsibilities. 

This role is the operational backbone of our People & Culture team. You will own and optimise our core HR processes and systems, using a data-driven, hands-on approach to ensure efficiency and a great employee experience, while also acting as a trusted HR partner to managers and employees. 

Key Responsibilities

• People Operations & Systems: Own our HRIS (BambooHR) as the single source of truth, ensuring data integrity. Proactively identify and fix broken processes by building solutions like dynamic spreadsheets and automating high-volume communications.

• HR Business Partnering: Serve as the primary P&C partner for managers and employees in Malaysia & Singapore, providing expert guidance on performance management, and employee relations.

• Total Rewards Administration: Oversee the administration of all employee benefits (including health insurance across regions) and our Employee Share Option Plan (ESOP), managing renewals and employee queries.

• Lifecycle & Performance Management: Manage the end-to-end employee lifecycle by owning the strategy for onboarding and offboarding, and project-managing our bi-annual performance evaluation cycles.

• Data & Compliance: Maintain meticulous, audit-ready employee records and serve as the main point of contact for compliance requests. Build and maintain P&C dashboards to provide data insights to the business

Projects you might work on

• Reimagine key moments in onboarding and performance reviews to create a more supportive, clear, and engaging experience for all employees. 

• Identify and overhaul manual administrative work across the employee lifecycle, freeing up the team to focus on more strategic work

Accountabilities for the role

• HRIS & Data Integrity: Own BambooHR as the single source of truth, maintaining 99%+ accuracy for all employee data to ensure reliable reporting and operations.

• Operational Excellence & Process Improvement: Drive efficiency by identifying, re-building, and automating core P&C processes (e.g., document generation, data management), tangibly reducing manual workload for the team.

• HR Partnership & Employee Relations: Act as a trusted and effective P&C advisor for managers and employees in Malaysia, demonstrated by the successful and empathetic resolution of queries and employee relations cases.

• Successful Management of HR Programs: Ensure the seamless, end-to-end execution of critical P&C cycles, including performance reviews, benefits renewals, and the employee lifecycle (onboarding/offboarding), meeting deadlines and ensuring a positive employee experience.

• Compliance & Audit Readiness: Maintain all HR records and processes in an audit-ready state, serving as the primary contact to ensure all compliance requirements are met with no major findings.

Must Haves:

• Advanced proficiency in Google Sheets/Excel, including complex formulas, pivot tables, and data structuring.

• Demonstrated experience managing core HR operations (HRIS, onboarding, performance cycles) in a fast-paced, tech-forward environment.

• A "figure-it-out" mindset: Proven ability to work independently, handle ambiguity, and build processes from scratch without a set playbook

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.

• Comprehensive insurance coverage: Outpatient GP clinic visits, Outpatient specialist cover,  and group hospitalisation and surgical insurance, and dental cover

• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Flexible work arrangements: With manager setting team schedules with a minimum of 2 days a week in the office. 

• Work-from-anywhere policy: You may request to work remotely for up to eight weeks in another country.

• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.

• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• Annual L&D budget: You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.

• Annual off-sites (Q4): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges