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People Operations Intern

Philadelphia Youth Basketball
1 day ago
Temporary
On-site
Philadelphia, Pennsylvania, United States
People Operations
Description

Title: People Operations Intern
Department: People Power
Reports To: Director of People Power
Duration: June 8 – August 14, 2026 (10 weeks)
Schedule: 25–30 hours/week 

About Philadelphia Youth Basketball (PYB)

Philadelphia Youth Basketball (PYB) uses the power of basketball to create transformative opportunities for young people, especially those from under-resourced communities, to reach their full potential as students, athletes, and leaders.

Through high-quality programming, education initiatives, and community partnerships, PYB supports youth from early childhood through young adulthood with a focus on wellness, equity, and opportunity.

Our impact is driven by the strength of our people, programs, and systems. Across all departments, PYB is committed to building a culture that supports learning, collaboration, and professional growth.

Position Overview

The People Operations Intern will play a key role in supporting the systems and practices that shape the staff experience at PYB. This internship provides hands-on exposure to nonprofit People Operations (HR), with a focus on staff development, performance management, internal communications, and organizational culture.

The intern will collaborate across departments to help strengthen how PYB recruits, develops, supports, and engages its workforce during a critical summer programming period.

Key Responsibilities

Learning & Development

  • Assist in planning and executing staff trainings, onboarding sessions, and professional development workshops
  • Organize and maintain internal learning resources, toolkits, and training materials
  • Support the documentation and standardization of onboarding processes and staff development guides

Performance Management

  • Support coordination of performance check-ins, evaluations, and feedback cycles
  • Maintain and update tracking systems for performance reviews and staff development goals
  • Assist in developing tools and resources that support managers in coaching and feedback conversations

Staff Engagement & Culture

  • Assist with planning staff engagement initiatives, recognition efforts, and team-building activities
  • Support internal communications, including staff updates, announcements, and culture-building efforts
  • Collect, organize, and synthesize staff feedback to inform improvements to the employee experience

People Operations Systems & Administration

  • Maintain digital filing systems, documentation, and internal workflows
  • Support cross-functional coordination related to staffing, onboarding, and internal processes
  • Assist with improving operational efficiency through better systems and documentation

Capstone Project

The intern will complete a capstone project focused on improving a People Operations system, resource, or process. Examples may include:

  • Developing a staff onboarding toolkit
  • Designing a staff engagement or recognition initiative
  • Creating performance management resources for managers

The project will culminate in a final presentation and written deliverable



Qualifications
  • Current undergraduate or graduate student in Human Resources, Organizational Leadership, Business, Psychology, or related field
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities and meet deadlines
  • Interest in nonprofit work and mission-driven organizations
  • Proficiency with Google Workspace (Docs, Sheets, Slides)