People Operations Business Partner

Position Summary

The People Operations Business Partner will work closely with General Managers and site leadership to drive training, increase people engagement, provide full cycle talent management, and guidance on complex people matters.   

This position also delivers on our core focus of

• The answer is yes. Be a solutions provider 

While building on our core values of:  

• Help 1^st 
• Take ownership 
• Do the right thing 
• Expect excellence 

Essential Duties and Responsibilities

• Develop strong partnership with General Managers and site leadership to understand their business needs, goals and provide people guidance
• Act as a trusted advisor to site leadership and people on a variety of matters including performance management and training
• Provide coaching and guidance to managers on complex people matters
• Proactively analyze data and trends to identify opportunities for improvement and develop proactive solutions
• Collaborate with the People Group to develop and implement initiatives and programs that support company and departments initiatives, drive people engagement and increase retention
• Continuous education regarding best practices and legal requirements to ensure compliance
• Serve as an advocate for people, ensuring their concerns and feedback are heard and addressed
• Lead, participate in and partner on company and site initiatives to drive change, streamline processes and continue building on our people first mindset
• Ability to work in excess of 40 hours, as business needs arise
• Regular and reliable attendance
• Any other task or duty that is deemed necessary by management.

Cultural Competencies 

Help First means being a reliable team member serving everyone, internally and externally. At Akers, we believe and exhibit a “roll up your sleeves and get the job done” mentality and behavior.  No job is unimportant, and no person is above any job.  We demonstrate this through:

• Able communicator—good clarity, balanced talker, and listener
• Has energy and enthusiasm

Take Ownership means that you think and act like an owner.  No matter the role, everyone is empowered to be a good steward of the organization.  Each person has the autonomy to make recommendations for improvement to their work and the organization.  We demonstrate this through:

• Patient
• Effectively assertive and able to handle conflict and confrontational situations
• Solution vs. blame oriented
• Mixture of firmness and flexibility
• Has energy and enthusiasm
• Holds self and others accountable

Do the Right Thing means that you do the right thing for the customer, regardless of its popularity.  Doing the right thing at the right time requires a person to have and exhibit high moral standards.

• Systematic trainer, willing and able to develop people
• Good work ethic, task focused and willing to extend extra effort
• Able to follow structure where it exists and create structure where it does not

Expect Excellence means that you think and act like an owner.  No matter the role, everyone is empowered to be a good steward of the organization.  We demonstrate this through:

• Resilient—able to deal with the unexpected, not easily flustered
• Has sense of urgency
• Follows up to ensure quality task completion

Work Environment / Physical Demands 

Fast paced environment, requiring adaptation to continuous changes in Company, Customer and People needs

• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch.
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds.
• Ability to sit for extended periods of time at desk in traditional office environment
• Ability to travel up to 25% to remote facilities

Systems Usage 

• MS Office Suite (Excel, Word, Outlook, Teams)
• HRIS – ADP Workforce Now

Qualifications

Education & Experience:  

• Bachelor’s degree in business, HR or related field or equivalent experience
• 4+ years of progressive experience within HR/People Operations 
• Benefits Administration/Open enrollment facilitation
• Ability to multi-task with a strong orientation to details
• Highly organized and able to drive projects independently
• Excellent communication skills, interpersonal skills, ethics, and cultural awareness
• Resourceful, problem-solving aptitude and demonstrated knowledge of HR procedures and policies
• Comfort learning new technologies
• Ability to work effectively in a multi-tasking environment

Preferred Qualifications: 

• SHRM (CP/SCP) or HRCI (PHR/SPHR) certification
• Experience in a Union environment
• HRIS implementation experience
• Ability to collaborate and influence a team
• Developing and delivering training
• Analytic, strategic, and critical thinking skills