People & Culture Generalist

We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a People & Culture Generalist to join our El Segundo team onsite. 

Position Summary the People & Culture Generalist is responsible for the successful execution of day-to-day HR practices at the unit level while supporting dnata Catering USA's people strategy. This role acts as a trusted advisor to employees and leaders, guiding fair and compliant employee practices, reinforcing dnata’s values, and driving a culture of safety, inclusion, and high performance.

What We Offer

• Salary Range: $69,000.00- $105,000.00 annually
•Comprehensive Benefits Package: Full-time employees are eligible for 401(k) and healthcare benefits including Medical, Dental & Vision
• Complimentary Daily Meals: Enjoy breakfast, lunch, and dinner during your shift

Why Join dnata Catering?

• Purpose-Driven Work: Be part of a mission to deliver on the promises our customers make, guided by our values of safety, respect, teamwork, and innovation.
• Career Growth & Recognition: Accelerate your career with structured development programs, mentorship, and our Najm recognition platform that celebrates performance and service excellence.
• Inclusive Culture: Thrive in a collaborative, people-first environment where your voice matters, your contributions are valued, and your future is supported

Accepting applications until: 10/10/2025

Employee Relations & Compliance

• Serve as the first point of contact for employee relations and policy concerns.
• Conduct preliminary investigations for infractions; escalate complex ER matters to the Employee Relations Manager.
• Ensure compliance with federal, state, and local employment laws, including union CBA adherence.
• Support corrective actions and maintain appropriate documentation with fairness and consistency

Recruitment & Onboarding

• Partner with Talent Acquisition to ensure seamless local hiring and onboarding.
• Lead on-site orientation and support timely completion of new hire documentation and training.
• Represent dnata at local recruitment events and job fairs to promote employer branding.

Training & Development

• Monitor compliance training completion (e.g., MLZ, safety, and unit-specific).
• Promote upskilling opportunities, Train-the-Trainer initiatives, and talent development efforts.
• Support succession planning and mentorship initiatives at the unit level.

Performance & Culture

• Champion dnata’s People Experience focus areas: teamwork, belonging, wellbeing, and recognition.
• Support leadership in applying consistent and meaningful performance feedback and evaluations.
• Facilitate action plans following culture surveys and recognition programs.

People Operations & Administration

• Maintain accurate records in the HRIS and ensure confidential handling of employee files.
• Support coordination of time, attendance, leaves of absence, and employee changes.
• Collaborate with payroll, benefits, and HR systems teams to resolve issues and ensure timely processing and accuracy of all data submitted to payroll/shared services.

NONESSENTIAL FUNCTIONS: 

• Other duties as assigned.

EDUCATION: Bachelor’s degree in HR, Business Administration, or related field. 3+ years of HR experience, preferably in a unionized environment

• Strong knowledge of U.S. labor laws and employee relations practices.
• Excellent interpersonal skills with a focus on coaching, service, and collaboration.
• Bilingual (e.g., Spanish/English) preferred.
• HR certification (e.g., PHR, SHRM-CP) is a plus.
• Must be able to complete dnata’s TTT and Master Training certification within 180 days of employment.

dnata Group HR Values

All People & Culture (HR) team members are expected to uphold and demonstrate dnata’s Group HR Values and refreshed Global Values in their daily work. These values serve as the foundation for behavior, decision-making, and collaboration. HR team members will be held accountable for consistently reflecting these values in how they support employees, partner with the business, and contribute to the broader people strategy.

• Safety & Security – We support a culture of wellbeing by creating and maintaining a safe and secure environment for our people.
• Collaboration – We work together as one HR, leveraging each other’s strengths and striving toward shared goals for the success of the organization.
• Integrity – We maintain strong ethical principles even when it’s challenging and always act in the best interests of our people and the organization.
• Respect – We value the dignity, rights, and contributions of our colleagues, and create a culture of mutual consideration, understanding, and respect.
• Accountability – We are ambassadors who take ownership of our actions and decisions and consistently deliver results as part of a high-performing community.

Refreshed dnata Global Values

• We are safe – We prioritize safety in every action and decision we make.
• We play to win – We drive results and celebrate success.
• We respect everyone and work as a team – We treat people with dignity and achieve more through collaboration.
• We are future-thinking – We innovate, adapt, and continuously improve.

dnata Catering’s Core Values

At dnata Catering, our people and operations are guided by six global values that shape how we work every day:
• Safety – We put the well-being of our people and operations first, encouraging everyone to speak up for safety.
• Performance-Driven – We set ambitious goals and consistently strive to exceed them.
• Respect – We care for our people, our environment, and our brand, treating everyone with dignity.
• Service Excellence – We deliver reliable, high-quality service in every interaction.
• Delighting Customers – We create extraordinary experiences that go beyond expectations.
• Imagination – We embrace innovation and adapt to meet the needs of tomorrow.

What This Means for You
Joining dnata Catering means being part of a people-first culture that values respect, quality, and innovation. Our teams work together to deliver outstanding culinary experiences, solve problems proactively, and continuously improve to serve our airline customers worldwide.

We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.

Notice Regarding Background Checks in California
Pursuant to the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code §1786 et seq.), dnata Catering may obtain an investigative consumer report (background check) on applicants or employees for employment purposes. Such a report may include information about your character, general reputation, personal characteristics, or mode of living.

You have the right, upon written request, to receive a copy of any report obtained and a summary of your rights under California law. You also have the right to inspect or obtain a copy of your file maintained by the consumer reporting agency that prepares such reports, as provided under Cal. Civ. Code §1786.22.