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People and Culture Generalist

By Charlotte Pty
Full-time
On-site
New South Wales, Australia
Company Culture & Engagement

At by charlotte, we believe in the power of collective growth. Together, we uncover the inner strengths and brilliance within each of us, just like a lotus blooming towards the light. With every step, we encourage one another to reach our fullest potential.

We have an exciting opportunity open up for a People and Culture Generalist to join our HQ team! We are seeking an exceptional and brand-aligned team-member to embrace our by charlotte vision and culture to deliver meaningful employee experiences.

ABOUT THE ROLE

This role will report to the People and Culture Manager and work closely with other key internal by charlotte stakeholders. Key duties include:

  • Partner with business leaders and managers on position descriptions, role adverts, and delivering an exceptional candidate experience.
  • Manage the full employee lifecycle, including onboarding, offboarding, and separations.
  • Act as the first point of contact for HR compliance matters, including awards and employment legislation.
  • Ensure accurate and timely payroll processing, reporting, and maintenance of HRIS records.
  • Oversee onboarding programs and the Learning Management System (LMS), supporting training initiatives and rollouts.
  • Conduct WHS compliance checks, risk assessments, and support injury management and return-to-work programs.
  • Promote a safety-first culture across the organisation.
  • Coach managers on effective people management practices and support performance improvement processes.
  • Provide initial support on employee relations issues, escalating when required.
  • Conduct employee surveys and feedback initiatives to assess and improve culture.
  • Support employee engagement strategies to boost satisfaction, motivation, and retention.
  • Promote diversity, inclusion, and a sense of belonging across the workforce.

    • ABOUT YOU

    You’re a proactive and people-focused HR generality with 2-4 years’ experience in People & Culture, ideally in retail or a similar fast-paced environment. Highly organised and detail-oriented, you balance professionalism with a warm, approachable style, building strong relationships at all levels. You’re confident navigating HRIS and payroll systems (bonus points for Employment Hero) and have a solid understanding of Australian employment legislation and Modern Awards. With a positive, adaptable mindset and a genuine eagerness to learn, you embody the by charlotte values and thrive in a collaborative, high-energy team.

    ABOUT THE PERKS

    At By Charlotte, we cherish our team, fostering an environment where work, creativity, and fun coexist.

    • Training and Development: Access to our newly launched training platform, where you will have access to comprehensive learning programs, including role-specific training, leadership development to support your professional growth.
    • Exclusive Product Discounts: Enjoy generous discounts on our beautiful collections, so you can indulge in the pieces that inspire you most.
    • Team Bonding & Experiences: Participate in unique team events and experiences throughout the year, strengthening connections and creating lasting memories with our team.
    • Competitive Bonuses: Benefit from a rewarding scheme that recognises and rewards your hard work.
    • Collaborative & Passionate Environment: Join a dynamic, passionate team in a fast-growing business, where creativity, collaboration, and innovation thrive.

    If you are ready to bring positivity, creativity, and heart to our team, we’d love to hear from you. Join us in spreading light, love, and inspiration with every piece of jewellery we create and share.

    We are passionate about providing equal opportunities in the workplace and are committed to creating and maintaining a culture of collaboration, respect and inclusivity. Due to the high number of applications, by charlotte will contact shortlisted candidates only if their application has been successful.

    Apply now
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