Human Resources Director

At Devil’s Thumb Ranch, we aim to deliver an exceptional Colorado experience for both guests and employees. Our culture values rugged individualism, teamwork, and a deep connection to nature. Located in Grand County, our team enjoys access to Rocky Mountain National Park, Grand Lake, Lake Granby, and Winter Park Ski Resort.

Principle Purpose of Job

The Human Resources Director is responsible for leading all aspects of the employee lifecycle—recruitment, onboarding, retention, compensation, housing, and development. This role supports our leadership team, drives employee engagement, ensures compliance, and promotes a positive work culture aligned with the Ranch’s mission.

Essential Duties and Responsibilities:

• Develop and implement HR strategies that align with the company’s goals and support a strong employee culture.
• Advise leadership on organizational structure, employee relations, and HR best practices.
• Oversee the HR department budget and manage the HR, Housing, and Recruiting teams.
• Lead recruitment and onboarding processes across all departments.
• Partner with the Recruiting Manager to hire and onboard candidates for management roles.
• Manage visa and international staffing programs, including J-1, H2B, and Green Card sponsorships.
• Foster a positive workplace environment by maintaining open communication and resolving employee conflicts.
• Support employee morale through recognition programs, events, and feedback channels such as employee surveys.
• Handle employee complaints and investigations in collaboration with leadership and legal counsel when necessary.
• Assess training needs, develop internal training programs, and ensure effective onboarding.
• Deliver HR training content during manager meetings and maintain updated SOPs for all HR processes.
• Ensure all HR policies and the Employee Handbook remain current, legally compliant, and effectively communicated.
• Manage the full cycle of performance evaluations, employee discipline, and terminations.
• Oversee compliance with employment laws including FMLA, ADA, Worker’s Compensation, E-Verify, and I-9 regulations.
• Provide guidance on compensation structures and maintain competitive pay ranges.
• Manage employee benefits programs and support internal education around offerings and enrollment.
• Work closely with Payroll to ensure accuracy and resolve any payroll-related issues.
• Support the Housing Manager with move-ins, move-outs, inspections, maintenance requests, and conflict resolution within employee housing.
• Ensure all housing facilities are clean, safe, and aligned with company policies.
• Maintain accurate and organized employee files, job descriptions, evaluations, and documentation within the HRIS.
• Manage the applicant tracking system, background checks, and all compliance documentation.
• Attend and organize employee events and ensure bulletin boards and communications are up to date.
• Perform other duties as assigned by the Assistant General Manager or General Manager.

• Bachelor’s degree or equivalent experience.
• 3+ years of HR leadership, preferably in hospitality (4- or 5-star environment).
• 2+ years of team management experience.
• Strong knowledge of benefits, employment law, and HR best practices.
• Experience with HRIS, ATS, and Microsoft Office Suite.
• Excellent communication, problem-solving, and organizational skills.
• Ability to handle confidential information with discretion.
• Valid driver’s license and clean driving record.
• Ability to sit, type, and use a computer for extended periods.
• Occasionally lift up to 50 lbs or more. 
• Occasional travel may be required.

Benefits and Perks:

• 152 hours of Paid Time Off if FT, Year-Round employment status.
• Subsidized employee housing is available, based on availability, for employees regularly scheduled to work 32 hours per week or more.
• Health, Dental & Life & Vision Insurances, plus 401k Employer Match of up to $2,000 annually--if FT, Year-Round employment status.
• Employer-sponsored monthly events such as Avalanche, Rockies & Nuggets games, Zip-lining, Snow-tubing, Hiking, Bowling, Recreation Center, etc.
• Employer-sponsored Softball and Hockey leagues.
• Wellness Program opportunities including meditation, complimentary daily Yoga, trail running & mountain-biking workshops.
• 25% discounts at all Devil's Thumb Ranch restaurants, activities including Trail Rides, and Spa Treatments.
• Discounted Winter Park Ski Resort season pass (available annually in season) or 1/2 price Grand Park Rec Center Pass.
• Referral bonus of $250 if we hire someone you refer.

Due to the nature of our 24-hour operation, there is no guaranteed work schedule. Managers will try to accommodate specific schedule requests, but they are never guaranteed if business volume prohibits. 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this position, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. 

Devil's Thumb Ranch Resort & Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.