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Human Resources Director

Cardinal Senior Living
2 days ago
Full-time
On-site
Grand Rapids, Michigan, United States
HR Leadership & Strategy

Cardinal Senior Living is searching for a dynamic Director of Human Resources to join their executive leadership team!

Position Purpose: The Director of Human Resources provides strategic leadership and operational oversight for all human resources functions across a portfolio of assisted living communities. This role partners with executive leadership and community administrators to attract, develop, engage, and retain a high-performing workforce while ensuring compliance with federal, state, and local employment laws and healthcare regulations. The Director of Human Resources fosters a culture of compassion, accountability, and excellence that supports exceptional resident care and organizational success.

Essential Duties

Strategic Leadership

· Develop and implement HR strategies aligned with the organization's mission, vision, and business objectives.

· Serve as a trusted advisor to executive leadership and community administrators on workforce planning, organizational development, and employee relations.

· Lead HR initiatives that improve employee engagement, retention, and organizational culture.

· Develop succession planning and leadership development programs for community leadership teams.

Workforce Planning

· Ensure effective onboarding programs that promote employee engagement and regulatory compliance.

· Monitor staffing levels and turnover trends, implementing proactive workforce solutions.

· Partner with community leadership to address staffing shortages and workforce challenges.

Employee Relations

· Provide guidance on employee performance, disciplinary actions, conflict resolution, and workplace investigations.

· Promote a positive work environment that emphasizes respect, teamwork, and accountability.

· Ensure consistent application of company policies and employment practices across all communities.

· Support managers in coaching and performance improvement initiatives.

Compliance and Risk Management

· Ensure compliance with all applicable federal, state, and local employment laws, including wage and hour regulations, equal employment opportunity requirements, leave laws, and workplace safety standards.

· Maintain HR policies and employee handbook updates.

· Oversee unemployment claims, workers' compensation programs, and employment-related risk management.

· Coordinate HR compliance audits and maintain accurate personnel records.

Compensation and Benefits

· Partner with leadership to develop competitive compensation strategies.

· Oversee employee benefits administration and annual open enrollment.

· Analyze compensation trends and recommend salary adjustments to maintain market competitiveness.

Performance Management

· Lead the organization's performance evaluation process.

· Develop performance improvement programs and accountability measures.

· Support managers in setting goals, providing feedback, and recognizing employee achievements.

Training and Development

· Design and implement leadership development and management training programs.

· Ensure required compliance and mandatory education are completed by employees.

· Promote continuous learning and professional development opportunities.

HR Operations

· Oversee HR systems, reporting, and workforce analytics.

· Prepare and present HR metrics, including turnover, retention, vacancies, employee engagement, and recruitment effectiveness.

· Manage HR budgets and departmental resources efficiently.

· Standardize HR practices across multiple communities while allowing flexibility for local operational needs.


Job Requirements

Education & Knowledge Requirements:

· Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related field required.

· Minimum of 5–7 years of progressive human resources leadership experience in senior living, personal care homes, assisted living, long-term care, or healthcare operations.

· Strong knowledge of employment law and HR best practices.

· Experience supporting healthcare regulatory environments.

· Excellent leadership, communication, and interpersonal skills.

· Strong conflict resolution and employee relations experience.

· Ability to analyze workforce data and develop strategic recommendations.

· Demonstrated ability to influence leaders and manage organizational change.

· Proficiency with HRIS systems and Microsoft Office applications.

· SHRM-SCP, SHRM-CP, SPHR, or PHR certification required.

Essential Job-Related Experience/Abilities:

· Ability to read, write, speak and understand the English language

· Ability to walk continuously, bend frequently, and sit occasionally

· Ability to operate computer systems and phone systems.

· Ability to travel regularly between assisted living communities


Interested candidates should submit a resume and cover letter outlining their qualifications.

As a part of the election process, candidates will be required to complete a behavioral assessment to help evaluate management competencies and alignment with the organizations values and culture.  Please see the QR code to begin your assessment.


Cardinal Senior Living is an Equal Opportunity Employer.

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