Human Resources Director

Direct Responsibilities

• Contribute to recruiting efforts
• Ensure visibility, placement, and execution of recruiting platforms are achieving the desired result
• Partner with the Operator to build local relationships to generate a pipeline of candidates
• Ensure all staffing needs are met in a timely manner
• Maintain a healthy team member roster that facilitates a competitive culture for hours and high performance
• Initiate the interview process 
• Leverage in-house interview strategy to ensure candidates are properly vetted to select the best candidates possible
• Communicate to the Operations Director or FOH/BOH Directors to ensure there is a timely follow-up for communication and scheduling of 2nd interviews
• Onboard new team members
• Communicate to new hires to ensure they are informed on next steps post-hire
• Send all job offers and onboarding documents and ensure the onboarding process is followed properly and in a timely manner
• Order uniforms for new team members based on the restaurant’s uniform policy
• Conduct and participate in the orientation process
• Schedule and conduct evaluations
• 30-Day and 60 Day evaluations for new hires
• Bi-Annual evaluations
• Take relevant information to the Operator and Director Team to strategize areas for improvement and celebrate successes
• Strive to find opportunities for ongoing employee engagement
• Conduct quarterly focus groups for current employees to gather feedback and suggestions that can make our restaurant a premier place of employment
• Bring relevant information and feedback to the Operator and Operations Director to ensure we are using feedback to grow and improve as an organization

Store Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Store Manager

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Maximizing profitability and productivity
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Store Manager Job Requirements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example