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Employee Experience Analyst

Peralta Community College District
3 days ago
Full-time
On-site
Oakland, California, United States
$106,967.52 - $136,094.52 USD yearly
Company Culture & Engagement

Class Purpose

Under general direction, performs professional-level analytical and programmatic work to support theDistrict’s employee experience initiatives across the employee lifecycle, including onboarding, engagement, training and development, climate assessment, and off boarding; supports data collection and analysis, program coordination, and continuous improvement efforts designed to enhance employee engagement, organizational effectiveness, and workplace climate in alignment with District values, policies, and legal requirements.

Examples of Duties

Examples of duties may include, but are not limited to, the following:

  • Assists departments with concerns and questions regarding employee and career development.
  • Support the design, coordination, and continuous improvement of onboarding and orientation programs for new employees across employee groups.
  • Coordinate and analyze employee engagement, climate, and satisfaction, and exit surveys, including data collection, reporting, and trend analysis.
  • Assist with the development and implementation of employee development and engagement initiatives, including workshops, training programs, and recognition activities.
  • Identifies and recommends training, develops training content, coordinates training with outside vendors, and tracks completed training.
  • Analyze workforce and employee experience data to identify trends, risks, and opportunities related to engagement, retention, and organizational health.
  • Prepare reports, dashboards, and presentations summarizing employee experience metrics for Human Resources leadership and District administrators.
  • Support exit interview and off boarding processes, including data collection, analysis, and identification of recurring themes and improvement opportunities.
  • Manages the employee performance evaluation process, reviews evaluations, provides feedback to supervisors and managers, and monitors evaluations for timely completion.
  • Coordinates employee recognition and appreciation events.
  • May participate in the recruitment and selection process and provide support and leadership during peak periods.
  • Support communication strategies related to employee experience programs, including preparation of informational materials and resources.
  • Maintain accurate records and documentation related to employee experience activities and assessments.
  • Participate in continuous improvement of employee experience processes, tools, and evaluation methods.
  • Perform other duties as assigned.

Minimum Qualifications

  • Bachelor’s degree from an accredited college or university in Human Resources Management, Public Administration, Organizational Development, or a related field.
  • Three (3) years of increasingly responsible professional experience in employee experience, employee engagement, organizational development, human resources analysis, of a related area.
  • Demonstrated cultural competency, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college staff, faculty, and students.
Desirable Qualifications
  • Experience in a California community college or public education setting.
  • Experience administering or analyzing employee surveys.
  • Professional certification in HR such as a Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), or IPMA-HR Certified Professional.
Knowledge of:
  • Principles and practices related to employee engagement, organizational development, and workplace climate.
  • Principles and practices of administering human resources programs.
  • Applicable Federal, State and local employment laws and regulations.
  • Principles and practices of employee training and development.
  • Modern and complex principles, practices, regulations and techniques in the field of human resources.
  • Research methods, data collection, sampling techniques and statistical analysis.
  • Correct English language usage, grammar, spelling, punctuation and vocabulary.
Skills and Ability to:
  • Perform required functions independently and meet required deadlines.
  • Multi-task and assess and reorganize priorities as they develop and change.
  • Perform duties and functions in a high energy, fast-paced environment while always exhibiting a positive attitude.
  • Maintain confidentiality at all times while operating under required reporting laws and regulations.
  • Develop effective and appropriate working relationships with both internal and external customers from a variety of diverse backgrounds.
  • Provide appropriate human resources advice to departments and employees.
  • Analyze personnel situations accurately and recommend an effective course of action to HR management team for final approval.
  • Apply good judgment skills including knowing when to ask questions.
  • Write concise, effective reports and presentations.
  • Present at meetings and other events.
  • Communicate effectively both orally and in writing.
  • Establish and maintain cooperative and effective working relationships with others. 

Supplemental Information


IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS 
Candidates must clearly demonstrate through their application material that they meet the minimum qualifications of the position. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the positions may consist of any combination of written, performance, and oral exams to evaluate the applicant's skills, training, and experience for the position. 
The employment application must be completed and submitted online.  Applicants must list current and past work experience.  Do not indicate “See Resume”.  Proof of education such as, but not limited to, university/college transcripts and degrees must be submitted online with your application. 
Applicants are responsible for attaching proof of education, certification, and/or license to each position for which they apply.  

The following documents are required for this position:
1.  Resume
2. Transcripts verifying completion of a Bachelor’s degree

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted by the application deadline. Failure to provide all required documents will result in elimination from the selection process.  Official transcripts will be required prior to appointment.

Please note, the District’s preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. The successful candidate will be required to undergo a reference/background check (to include a conviction record) and may be required to pass a post-offer pre-employment medical examination including a drug/alcohol screening depending upon job classification. New employees must provide documentation to establish both identity and work authorization. For questions regarding this recruitment, please contact Tommi Ng at tommi.ng@peralta.edu.