Employee Engagement Manager

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.

Job Summary
The Employee Engagement Manager will be responsible for developing and executing initiatives to promote employee engagement and a positive work environment.
Supervisory Responsibilities: None
Essential Duties/Responsibilities 

• Collaborate with People Operations and leadership teams to develop a comprehensive employee engagement strategy aligned with the organization’s values and strategic goals
• Conduct regular assessments to identify areas for employee engagement improvement and gather feedback from employees through surveys, focus groups, and other engagement measurement tools
• Work with managers coaching them on best practices for employee engagement.
• Design, administer, and analyze quarterly engagement surveys, presents results to the leadership team, and works closely with department managers to develop action plans and initiatives to improve employee satisfaction and address any challenges
• Maintain records of all action plans and progress from surveys in Culture Amp.
• Meet with each manager to review their employee engagement survey action plan and progress each quarter. Offer suggestions as needed to reach their goal.
• Report progress of employee engagement efforts.
• Represent People Operations on the Employee Experience Committee, Employee Activities Committee and any other committees that may be relevant
• Collaborate with Director of Learning & Development to organize team-building activities and employee events to foster a sense of camaraderie and unity among staff members as needed.
• Collaborate with the learning and development team to identify training needs and opportunities for employee growth.
• Maintain annual employee appreciation dates calendar and send invites to all managers.
• Work with each department manager on Employee Appreciation dates and plan activities.
• Maintain Kudos recognition site, including processing rewards redeemed by employees.
• Work with managers on utilizing Kudos for employee recognition. Track and report usage. Coach managers on employee recognition best practices.
• Create and maintain employee recognition program to include years of service. 
• Meet or exceed standards set for employee engagement in our strategic plan.
• Redesign employee engagement survey to follow best practices and educate leadership team on what results the changes will bring.
• Review, create and manage policies relating to employee engagement to include setting expectations for managers.
• Manage the Idea Lab in All Voices keeping track of all submissions and reporting quarterly. Ensure all submissions are answered, tracked and closed out appropriately. Report all ideas and answers monthly. 
• Develop, administer, and analyze employee engagement and pulse surveys
• Lead the Employee Experience Committee
• Lead the Employee Activity Committee and plan activities throughout the year.
• Plan and execute an annual all-staff Employee Extravaganza
• Plan and execute various spirit weeks throughout the year (National Health Center Week, Employee Olympics, Winter Spirit Week, etc.)
• Create and propose initiatives for DAP Health to enhance employee engagement 
• Visit sites regularly to talk to managers and employees to understand their work-related wants and needs.
• Report on strategic goals progress monthly.
• Perform other duties as assigned

Required Skills/Abilities

• Strong interpersonal and communication skills with the ability to connect with employees at all levels of the organization
• Knowledge of employee engagement best practices and the ability to adapt and implement strategies according to the organization's unique needs
• Analytical skills to interpret data from employee surveys and other feedback mechanisms 
• Understanding diversity, equity and inclusion principles and their application in the workplace
• Excellent organizational skills and the ability to manage multiple projects simultaneously
• Demonstrated creativity and innovation in designing engagement programs and activities
• Excellent written and verbal communication skills
• Driven mindset with a commitment to delivering positive employee experience

Education and Experience

• Bachelor’s degree in human resources, organizational psychology, business administration, or related field, or equivalent years of experience.
• A minimum of 4 years of experience in employee engagement, talent management, or related areas, preferably in a healthcare setting
• Strong knowledge of employee engagement concepts and best practices
• Experience designing and delivering training programs

Working Conditions/Physical Requirements

• This position is on-site at DAP Sunrise Admin (potential for hybrid)
• Requires current and valid driver’s license and current personal auto insurance
• Able to travel as the position requires
• This job typically operates in an office setting and requires frequent times of sitting, standing, repetitive motion and talking
• Ability to lift up to 25 pounds and move from place to place
• Ensures compliance with policies and procedures related to safe work practices