Employee Engagement Coordinator

Homecare – Employee Engagement Coordinator (Full Time)

In Office: 986 Tibbetts Wick Rd, Girard, OH 44420 (Travel Required)

Business Hours: Monday - Friday, 8:00 AM to 4:30 PM 

Patriot is veteran owned and family operated 

Why Patriot? 

• Patriot At Home is a place where you can directly make an impact in your community while also thriving personally and professionally! We recognize family as the cornerstone of our company, and want you to be part of a team that values your contributions and well-being. 

We value our families and community:  

• Paid time off 
• Hardship Program- program to support staff during challenging times   

• Patriot Cares- nonprofit for community outreach  

How we support you professionally: 

• This position is paid at a competitive hourly rate
• Medical/Dental/Vision Insurance/Supplemental insurance (begins immediately upon hire) 

• Company 401K with 4% company matching  

The responsibilities of our Employee Engagement Coordinator include: 

1) Employee Engagement Strategy & Program Execution 

• Design and execute scalable engagement initiatives that reach office staff, remote employees, and field‑based clinicians across all Ohio markets. 

• Translate leadership priorities into practical engagement programs that support consistency, clarity, and connection across service lines. 

• Build engagement routines that can be repeated and sustained (standard cadence, templates, leader toolkits, simple measurement). 

2) Early‑Tenure Retention & Onboarding Reinforcement 

• Own engagement components of onboarding reinforcement and early‑tenure experience, with emphasis on first 90–180 days. 

• Partner with HR/Operations to execute touchpoints after 90 days, stay‑connected check‑ins, and early‑risk intervention steps. 

• Identify common early‑tenure friction points in conjunction with HR and managers (tools, training, communication, scheduling, expectations) and coordinate actions to reduce avoidable turnover. 

• Support leader behaviors that improve early retention (welcomes, feedback cadence, recognition, clarity of expectations). 

3) Recognition & Culture Reinforcement 

• Own company‑wide recognition approach aligned with Patriot values (appreciation, milestones, values‑based awards, peer recognition). 

• Ensure recognition is timely, meaningful, and operationally consistent across locations. 

• Create simple ways for leaders to recognize performance and reinforce behaviors that support accountability, teamwork, and mission‑driven care. 

4) Leadership Partnership & Manager Enablement 

• Coach leaders and managers on engagement fundamentals: communication habits, recognition, feedback, and team connection—especially for dispersed teams. 

• Provide leader playbooks, talking points, meeting templates, and practical tools that improve consistency across locations. 

• Support leaders through change initiatives by building engagement plans (what leaders need to do, what employees need to hear, and what must be reinforced). 

5) Employee Listening, Feedback & Continuous Improvement 

• Operate structured surveys, pulse checks, focus groups, stay interviews in partnership with HR) and summarize themes for leadership. 

• Convert feedback into action plans with the Board of Directors and timelines; follow up to confirm closure and improvement. 

• Serve as a connector between frontline teams and leadership, elevating engagement risks
• Perform other duties as required

Qualifications: 

• 3–5+ years of experience in employee engagement, internal communications, HR, operations, or related work; healthcare or field‑based workforce experience preferred. 

• Strong relationship‑building skills with ability to influence leaders without direct authority. 

• Ability to create simple, repeatable programs and execute consistently across multiple locations. 

• Comfortable working with data (turnover, survey results, themes) and translating insights into action. 

• High professionalism, confidentiality, and ability to operate in a HIPAA‑sensitive environment. 

• Willingness to travel to branches/field locations as needed. 

Job Conditions: 

• Primarily a desk job which involves sitting, standing, stooping and walking
  

• At times, there are deadlines that must be met
• This position requires minimal lifting of office records and printouts
• The ability to read 12 point and larger type is required
• One must be able to hear adequately on the telephone with no more than an amplifier and be able to communicate both verbally and in writing in English
• Must be able to utilize a PC, calculator, multi-line telephone, and other related office equipment

Patriot at Home is an equal opportunity employer