Director of People Operations

This role will focus on employees, workplace culture, performance, and the systems that support the employee lifecycle.

Employee Management

• Oversee hiring, onboarding, and orientation 
• Create and maintain job descriptions 
• Manage employee performance reviews 
• Handle disciplinary actions and performance improvement plans 
• Address employee conflicts and workplace concerns 
• Develop retention and employee engagement strategies 
• Ensuring tasks are being completed each week

📋 Policies & Compliance

• Develop and maintain employee policies and procedures 
• Ensure compliance with employment laws and regulations 
• Manage employee handbooks 
• Oversee attendance, PTO, leave, and workplace policies 
• Partner with leadership on sensitive employee issues 

💰 Compensation & Benefits

🎓 Training & Development

• Create staff training programs 
• Develop leadership training for managers 
• Identify skill gaps and opportunities for employee development 
• Establish career-growth pathways 

🌟 Culture & Employee Experience

• Build a positive workplace culture 
• Develop employee recognition programs 
• Conduct employee engagement surveys 
• Help plan employee events/outings 
• Oversee staff committees 
• Improve communication between leadership and staff 
• Organize initiatives that improve morale and teamwork 

📊 Strategic Responsibilities

• Work closely with the owner/Practice Director and other leadership roles
• Establish HR goals and metrics
• Analyze turnover, staffing, absenteeism, and performance trends 
• Help leadership make staffing and organizational decisions 
• Develop plans for growing the organization 

Experience: