Coordinator, People Operations

General Summary of Duties: 

The Coordinator, People Operations supports the functions of the People Operations (human resources) at the organization. This role collaborates with People Operations leadership to ensure accurate, timely, and informed administrative support of human resource business needs including talent acquisition and on/offboarding staff; processing independent contractors; updating and maintaining HR records such as policies, data, and file; employee engagement initiatives; training and development support; managing employee inquires and inbound mail. The Coordinator, People Operations provides support with organizational change efforts including system updates, HRIS system maintenance, and supporting teams as needed. 

Direct Reporting: 

The Coordinator, People Operations reports to the Director, People Operations and Senior Director, Organizational Growth and Development and People Operations. 

Essential and Other Responsibilities (perform other duties as assigned): 

• Talent Acquisition: Support with full talent acquisition cycle including sourcing, coordinating interviews, reconciling interview feedback, tracking contracts or employment offers, and conducting background checks 

• On/Offboarding: Assist with all on- and off-boarding processes of team members including coordinating schedules, employee access and resources, and fulfillment of legal requirements. 

• Employee Relations: Support with responding to employee questions and grievances; assist with executing People Operations events, and help manage employee engagement and perks programs 

• Benefits and Payroll: Assist employees with benefits open enrollment and serve as secondary contact for payroll processing  

• General Administrative Support: Manage inbound email and mail, submit monthly team invoices for processing for all relevant vendors 

• Records Management: Assist with HRIS systems information and data to ensure accuracy as well as proper maintenance and organization of personnel information and files 

Safety Responsibilities: 

Adhere to all safety and security policies of the organization including those pertaining to physical safety and practices. Report any potential or actual violations to security and People Operations as appropriate. 

Qualifications and Experience Requirements: 

To be successful in this role, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. 

Commitment to YoungArts’ values of excellence, collaboration, community, experimentation, respect, and integrity as key strategies toward creating and supporting empathy, a sense of belonging, and humanity to foster the greatest potential for innovation, creativity, and collaboration.  

• Basic understanding and exposure to labor law and employment equity regulations 

• Understanding of human resources functions 

• Strong computer literacy with capability in email, MS Office (Excel, PowerPoint, etc.) and related business and communication tools (TEAMS, Zoom, etc.), prior experience with AirTable, Salesforce, and/or HR systems (Paycom) are preferred 

• Detail-oriented, highly organized, able to prioritize 

• Excellent verbal and written communication skills, professional demeanor, and interpersonal skills.  

Education and/or Credentialing Requirements: 

• Bachelor’s degree in Human Resources or Organizational Development or the equivalent in education and experience.   

• 2-3 years of direct experience in Human Resources, People Operations, or Organizational Development 

• SHRM or PHR certification(s) are a plus 

Working conditions, typical physical/mental demands:  

This position is located at YoungArts headquarters in Miami, FL. Work is currently performed in a hybrid setting (virtual and in-office). Typical operations take place in an office environment and/or in an event/venue setting when scheduled.  

Salary Range: $60,000 - $64,000 annually

Equal Opportunity Employer: 

YoungArts is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected status under applicable federal, state, and/or local laws. We are committed to building a team that reflects a variety of backgrounds, perspectives, and skills, and our values of excellence, collaboration, community, experimentation, respect, and integrity.