Chief Human Resources Officer (CHRO)

Position Name - Chief Human Resources Officer (CHRO)

Location - Mumbai

Experience Range - 18 – 25 years

Mandatory Requirement:

• Must be from the General Insurance, Insurance Broking, NBFC or other BFSI organizations.
• Proven experience in leading large, geographically dispersed workforces.
• At least 5 years in a senior leadership role in the HR ecosystem

About the client:

Our client is an emerging general insurance company focused on designing smarter insurance products that enable customers to make smarter decisions and ultimately achieve smarter protection. The company has been established through the collaboration of several leading NBFCs, banks and family offices.

Job Roles and Responsibilities:

• Develop and implement the HR strategy aligned with the organization's vision, business goals, and growth plans.
• Act as a strategic advisor to the CEO and leadership team on all people-related matters.
• Drive organizational effectiveness, workforce planning, succession planning, and change management initiatives.
• Build a high-performance culture focused on accountability, collaboration, and customer centricity.
• Design and execute talent acquisition strategies to attract high-caliber professionals across sales, underwriting, claims, operations, technology, and corporate functions.
• Ensure robust manpower planning aligned with business expansion and productivity goals.
• Develop employer branding initiatives to strengthen the company's market positioning as an employer of choice.
• Lead the performance management framework, including goal setting, performance reviews, and productivity enhancement programs.
• Design competitive compensation, incentive, and benefits structures aligned with industry benchmarks.
• Drive pay-for-performance culture and reward programs.
• Establish leadership development and succession planning programs for critical positions.Drive learning and capability-building initiatives across all levels of the organization.
• Foster a culture of continuous learning and professional development.
•  Develop and implement employee engagement strategies to enhance retention and productivity.
• Promote diversity, equity, inclusion, and employee well-being initiatives.
• Build and sustain a positive organizational culture aligned with the company's values.
• Ensure efficient HR operations, policies, processes, and employee lifecycle management.
• Maintain compliance with all applicable labor laws, regulatory requirements, and corporate governance standards.
• Leverage HR analytics and technology to drive data-based decision-making and improve HR effectiveness.
• Partner with business leaders to understand talent requirements and provide strategic HR solutions.
• Build strong relationships with internal and external stakeholders, including regulators, consultants, and industry bodies

Qualification and Experience:

• MBA / PGDM in Human Resources from a reputed institution.
• Additional certifications in Organizational Development, Talent Management
• ,Executive Coaching, or HR Analytics will be preferred.
• 18–25 years of progressive HR experience, with at least 5 years in a senior leadership role.

Other Details:

• Strategic thinking and business acumen.
• Leadership and stakeholder management.
• Talent management and succession planning.
• Organizational development and culture transformation.
• Compensation and rewards expertise
•  Change management and transformation leadership.
• Strong analytical and decision-making skills.
• Excellent communication and interpersonal skills.