Workforce Planning Manager

At Southern Cross Care WA we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.

Southern Cross Care WA is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.

We hope you will join us and become one of the people who make Southern Cross Care WA an extraordinary place to be.

About the Role:

The Workforce Planning Manager is responsible for ensuring appropriately skilled and adequate staffing is deployed to meet care needs of our residents and clients. The role will work closely with operational leaders, recruitment and rostering to ensure labour is deployed in the most effective and efficient way. The role will also ensure labour deployment is in line with approved labour budget and regulatory requirement such as Care minute targets and compliance with the Southern Cross Care (WA)’s Enterprise Agreement.

This position is located at our central office in Rivervale with a flexible working environment.

We’ll be asking you to:

• Workforce Planning: Analyse workforce data and trends to forecast future staffing needs and develop strategies that align with business objectives.
• Create efficient rosters and schedules that align with service delivery needs and employee availability
• Utilise workforce analytics to monitor employee utilisation, turnover and absence rates, training compliance, care minutes, and other key metrics to inform decision making.
• Prepare detailed reports for senior leadership on workforce trends and recommendations for process improvements.
• Coach and develop those involved in rostering and scheduling to optimise labour deployment in a financially sustainable and compliant way while monitoring employee attendance to ensure reliability and address any issues promptly.
• Be the key Subject Matter Expert in the redesign, deployment and change impacts of new rostering technology that support the new way of working.

About you:

You are a data driven workforce planning professional who thrives in complex, operationally focused environments. You bring strong stakeholder engagement skills and can confidently influence at all levels of the organisation.

You will also bring:

• Demonstrated experience in workforce planning, rostering, or operational labour management, ideally in aged care, healthcare, or another regulated environment.
• Strong analytical skills with the ability to translate workforce data into actionable insights.
• Sound knowledge of industrial instruments, compliance requirements, and care minute considerations.
• Strong coaching skills to support teams to adapt to new ways of working in workforce planning.
• Experience working with workforce or rostering systems and leading change initiatives.
  
  

Working with us:

At Southern Cross Care WA, we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:

• Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits.
• Corporate Health Insurance discount
• Free employee assistance program
• A diverse range of services which allows professional development and growth
• Paid Parental Leave
• Annual leave starting at 4 weeks
• Carers/personal leave
• Service Awards for long standing employees
• Flexible working environment

How to apply:

To express your interest, please apply with an up-to-date resume, and a cover letter outlining your experience / suitability.

Kindly note, if your application progresses to an interview, we’ll be asking for:

• National Police Clearance - current within 6 months
• Immunisation record (Flu vaccine if going to sites)
• A completed pre-employment health questionnaire
• Full non-restricted Australian work rights.

About us:

Established over 50 years ago, Southern Cross Care WA is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.

Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.

Our promise to our clients, residents and each other is to enable extraordinary because we;

Listen, Act, Do not give up, Work as one.

Southern Cross Housing Ltd. are part of the Southern Cross Care WA Inc. Group.

Southern Cross Care WA is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.

For more information on the services, we provide visit: scrosswa.org.au