Workforce Planning Coordinator

The Melbourne Racing Club is one of Australia’s most dynamic sporting, events, and property development organisations. Alongside hosting world-class racing at Caulfield, Sportsbet Sandown, and Mornington Racecourses, the Club also owns 15 hospitality and gaming venues under the Pegasus Leisure Group (PLG) across metropolitan Melbourne.

We have an opportunity for a Full-Time Workforce Planning Coordinator to join our Workforce Planning team.

In this role, you’ll help manage the administration and rostering of our part-time and casual staff across Caulfield, Sportsbet Sandown, and Mornington racecourses. As part of the Workforce Planning team, you’ll play a key role in making sure we’ve got the right people in the right place at the right time. It’s a detail-focused role where you’ll work closely with other departments to forecast staffing needs, boost efficiency, and coordinate development of our key employees.

What will your responsibilities be?

• Monitor and respond to all staffing-related inquiries. 
• Liaise with stakeholders to establish appropriate staffing needs and preferences for all MRC Race Day and Non-Race Day Events.
• Manage the roster of all staff across the three racecourses.
• Develop and maintain workforce planning ratios to predict staffing requirements across different functions and departments.
• Ensure compliance with labour laws, regulations, and company policies in all workforce planning activities.
• Generate reports and insights that inform decision-making and resource allocation.
• Implement best practices and continuous improvement initiatives to enhance workforce planning processes.

Skills & Experience

• Exceptional attention to detail with a passion for precision and accuracy.
• Strong analytical and problem-solving skills to identify workforce challenges and develop innovative solutions.
• Experience working with a diverse set of stakeholders.
• Excels in pressurised environments and works well to deadlines.
• Excellent communication and numeracy skills – both written and verbal.
• Proficiency in using Microsoft Office and relevant workforce planning software applications.
• Flexibility to work across weekdays and weekends (including some night and public holiday work).
• Responsible Service of Alcohol Certificate.
• Victorian Driver’s Licence.
• Experience with Humanforce WFM system (Desirable)
• Experience in a Hospitality environment (Desirable)

What’s in it for you?  

• State-of-the-art administration building with standing desks and breakout spaces.
• Ongoing learning and development opportunities.
• Access to our year-round well-being initiatives including our Employee Assistance Program for staff and family. 
• Racing Industry Member passes, discounts across our family of brands and free tickets to a wide range of events. 
• MRC Paid Parental Leave
• Free onsite parking or a short walk from Caulfield Station. 

Melbourne Racing Club values differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation and encourages all suitable applicants to apply for this role.