Workforce Planning and Labor Program Manager

Our Mission

At Floor & Decor, we’re transforming spaces and careers across the country. The most exciting thing we’re building isn’t just floors—it’s a company without ceilings where dreamers, thinkers, and doers shape our future. With over 250 stores and counting, this is where ambition meets opportunity. Are you looking for new challenges? Let's build what's next.

Your Work Matters

This role is a key support person to all stores with a focus on labor planning, labor system maintenance, trend analysis, forecasting, process improvement recommendations and project management. This position provides input and support by partnering with cross-functional departments to drive efficiencies, productivity, and process improvements for our stores.

Your Day Consists Of

• Partner and coordinate with our stores, field leaders, and Store Support Center (SSC) functional teams to assist with workforce planning strategies.
• Create and develop an overall workforce plan for stores to maximize labor productivity, associate availability, and resource utilization.
• Utilize data mining and analysis to evaluate labor performance metrics, uncover staffing inefficiencies, and support data-driven workforce planning decisions in a multi-unit retail environment.
• Refine labor models over time to drive increased labor efficiency across the business.
• Oversee the long-term refinement of workforce management plans, adjusting to drive increased efficiency across all stores.
• Identify and escalate key labor management opportunities and critical areas of opportunity.
• Develop and maintain monthly, quarterly, and annual operational labor plans.
• Assist Finance in on-going store labor planning and budgeting.
• Support the budgeting and forecasting process to ensure continuity and the appropriate targets for long-term labor needs are met.
• Build relationships to work effectively across department lines and all levels of management and maintain a proactive dialogue with field leadership for the purpose of anticipating future needs.
• Identify improvement opportunities through data analysis to effectively inform decisions and strategies.
• Provide ad-hoc facilitation, strategy sessions, & performance planning services Store Operations leadership.

You’ll Be Successful With

• Retail industry experience preferred.
• Highly comfortable with navigating large data sets from multiple sources
• Understanding of retail labor management processes preferred
• Proficient skills in Excel, including pivot tables
• Effective written and verbal communication skills required

Work Environment / Physical Expectations

• Limited travel required including air and car travel
• You’ll work in a quiet to moderate office environment that supports focus, collaboration, and cross-functional connection.
• This role is primarily sedentary, with most of your time spent at a desk—though you may occasionally move about for meetings, collaboration, or presentations.
• You should be comfortable with light physical activity (lifting or moving up to 20 pounds on occasion), but the role is not physically demanding day-to-day.

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including:

• Paid vacation and sick time for eligible associates

• Paid holidays plus a personal holiday

• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.