Manage Talent Development projects from candidate selection through completion of classroom training or the OJT service.
Prepare and develop training plans that support the upskilling and promotion of OJT trainees.
Routinely communicate with OJT employees and trainees to complete onboarding, worksite visits, and progress reports.
Collect and submit reimbursement documentation timely and ensure overall customer satisfaction
Follow up with apprenticeship training customers’ progress, refer them to support services and other resources as needed to complete training and secure employment.
Deliver accurate, timely, and high-quality documentation in TWIST, DocuWare and WorkinTexas.com. This includes the opening and closing services in TWIST, uploading OJT paperwork in DocuWare, and documenting all employer communication in WorkInTexas.com
Participate in special projects and other duties as assigned.â¯
Conduct participant eligibility screening and enrollment in WorkInTexas (WIT).
Develop individualized OJT training plans in partnership with employers.
Open and manage OJT services in WIT, ensuring compliance with program guidelines.
Provide case management support to participants throughout the OJT.
Process and monitor employer reimbursement for training wages.
Maintain regular employer follow-up to ensure training success and resolve issues.
Document all activities and outcomes accurately in case files and WIT.
Support ongoing program improvement and alignment with workforce board goals.