Talent Acquisition Operations Specialist

SMA Support Services

Full-time

On-site

Quezon City, Metro Manila, Philippines

Talent Acquisition

Qualifications

2–4 years of experience in talent acquisition coordination, recruiting operations, HR support, or shared services roles.
Proven success managing end-to-end recruiting logistics, including scheduling, documentation, and onboarding coordination.
Strong organizational skills with the ability to manage multiple priorities across business units and time zones.
Demonstrated ability to anticipate roadblocks, proactively solve problems, and ensure process continuity.
Excellent communication and interpersonal skills, comfortable working with recruiters, hiring managers, candidates, and shared services teams.
Experience with applicant tracking systems (ATS) Paylocity or similar preferred.
Proficient with tools such as Excel/Sheets, and calendar management platforms.
High level of professionalism, discretion, and attention to detail, especially when working with sensitive or confidential information.
A team-first mindset with a commitment to delivering excellent stakeholder experiences.
Familiarity with compliance-related hiring workflows, background checks, and documentation standards is a plus.

Note:

Must be willing to work on the graveyard shift
Must be willing to work onsite for the first 2 months (Tuesday-Friday onsite, Monday work from home) at 15 Poinsettia, E. Rodriguez Quezon City
After 2 months, the set-up would be hybrid (2x a week onsite)

Primary Task

Coordinate and schedule interviews across functions, time zones, and business units.
Act as the primary logistics contact for candidates and internal stakeholders as needed during the hiring process
Assist with reference checks, background screening, documentation and workflows.
Ensure compliance with candidate records and pipeline tracking in the ATS.
Partner with hiring teams and recruiters to ensure interview readiness and feedback flow.
Coordinate onboarding handoffs with local HR and IT to ensure day-one readiness.
Support job posting, requisition tracking, and sourcing activity where needed.
Assist manager in rolling out processes, tools, and standards across the business.
Monitor upcoming tasks, anticipate potential issues, and take initiative to prevent delays.
Identify areas for improvement and recommend enhancements to improve speed, consistency, and candidate experience.
Other duties as directed.

Offer

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