Sr. People Operations Assoc & Receptionist
Leadership Conference Education FundSr. People Operations Assoc & Receptionist
About The Leadership Conference on Civil and Human Rights:
The Leadership Conference on Civil and Human Rights, a 501(c)(4) organization, is the premier coalition of more than 240 national organizations that promotes and protects civil and human rights in America. The Leadership Conference has coordinated federal strategy and action, including national lobbying and regulatory efforts on behalf of every major civil rights law since 1957.
To learn more about The Leadership Conference, please visit www.civilrights.org.
The Leadership Conference Education Fund, a 501(c)(3) organization, builds public will for federal civil rights policies that promote and protect civil and human rights in the US. Founded in 1969 as the education and research arm of The Leadership Conference, the Education Fund’s campaigns empower people and advocates to push for progressive change in the US.
To learn more about the Education Fund, please visit www.leadershipconferenceedfund.org.
The Opportunity:
The Leadership Conference is seeking a Sr. People Operations Associate & Receptionist who is passionate about building and optimizing our People & Culture infrastructure and supporting an amazing staff experience. Reporting to the Director, People Operations, the ideal candidate will have experience coordinating day-to-day office management tasks, including greeting and assisting visitors, and coordinating services, deliveries, and office support with vendors, building management, and couriers. The Senior Associate will also contribute to the planning and implementation of benefits and wellness programs, and assist the larger People & Culture team with special projects to modernize and streamline processes.
This position is an individual contributor and isn’t a part of the collective bargaining unit.
Candidate Profile:
The Sr. People Operations Associate & Receptionist will support the full spectrum of the People & Culture (P&C) function, emphasizing people operations, office services, and reception.
Office Services & Reception
- Design and administer ancillary office services procedures to include office storage and retention policies, on/offboarding activities, and building safety action plans. Prepare and distribute important updates and resources to staff.
- Serve as principal liaison with building management to independently address and coordinate office suite requirements, maintenance requests, and visitor clearances. Represent the organization during building management meetings and exercise judgment to promptly address items requiring follow-up and/or reconciliation, elevating important takeaways and decision points to internal stakeholders.
- Greet, assist, and provide resources to The Leadership Conference staff and visitors. Triage incoming phone calls received on the main phone line and oversee the delivery and distribution of office mail.
People Operations
- Collaborate with our health benefits broker to prepare materials and coordinate sessions for the annual open enrollment process. Contribute to the overall administration benefits and help organize educational sessions and other wellness initiatives for staff.
- Conduct regular safety and health inspections to identify potential hazards, unsafe conditions, and violations. Maintain OSHA-required compliance records, such as accident reports, and report work-related injuries within the required timeframes.
- Ensure timely submission of People Operations invoices and monthly credit card reconciliations.
- Perform other duties as necessary and related.
In addition, strong candidates will offer:
- A minimum of 5 years of office management experience with education and/or a strong interest in the human resources field.
- Proven commitment to civil and human rights with a passion for the issues represented by The Leadership Conference.
- General understanding of employer benefits administration, including but not limited to working knowledge of OSHA, HIPAA, ACA, ERISA, and COBRA guidelines and practices.
- Proven talent for contributing to the overall planning and execution of long-term strategic initiatives.
- Ability to balance multiple tasks, manage a complex workload, and organize time efficiently.
- Reliable self-starter with strong initiative and follow-through on requests.
- Excellent analytical, problem-solving, and organizational skills with high attention to detail.
- Demonstrated proficiency in Microsoft Office, especially SharePoint, Microsoft Excel, Word, and PowerPoint, HRIS systems, and reporting tools.
- An enthusiastic and motivated work ethic and strong interpersonal skills.
- Strong commitment to team building, team leadership, and fostering a positive organizational culture.
- Ability to maintain confidentiality and a high level of discretion around sensitive matters.
The above statements are intended to describe the general nature and level of the work being performed by the people assigned. This posting is not an exhaustive list of all duties, responsibilities, and requirements. The Leadership Conference reserves the right to amend duties, responsibilities, and requirements as necessary to meet organizational needs.
Compensation & Benefits:
Our most valuable resource is the people who make up The Leadership Conference. Regardless of your position at The Leadership Conference, your efforts will impact meaningful work that positively affects individuals and communities nationwide.
The target salary range for this position is $84,058 – $103,328.
The range provided is the minimum and maximum salary. The Leadership Conference, in good faith, believes that at the time of this posting, it is willing to pay the advertised salary for the position. Exact compensation is commensurate with experience and reflects internal comparisons.
Salaries are just one component of The Leadership Conference’s total compensation package. The Leadership Conference is committed to supporting our staff’s physical, emotional, and financial well-being through a robust benefits package for you, eligible dependents, and domestic partners. It includes generous paid time off, including fifteen (15) federal holidays, as well as biweekly organization-specific holidays, medical, dental, and vision insurance, and transit benefits. You’ll also have access to professional development assistance and an Employee Assistance Program.
The Leadership Conference has formally recognized a collective bargaining agreement (CBA) with the Office and Professional Employees International Union (OPEIU) Local 2 – AFL-CIO. The Leadership Conference and the Union, guided by a CBA, work together in good faith and are motivated by a shared history and commitment to this organization.
In-Office Work Policy:
The Leadership Conference has implemented a hybrid In-Office Work Policy in three phases. As of September 1, 2025, the first phase requires staff members to work in person from the office at least 2 days per month. As of January 1, 2026, the second phase requires staff members to work in person from the office at least 1 day per week or 4 days per month. The final phase begins on April 1, 2026; staff members will be required to work in person from the office at least 2 days per week or 8 days per month.
Because this position generally requires in-office work, this person is required to work in the office (4) days a week, Monday - Thursday. In recognition of that fact, this person will receive an additional monthly stipend of $250 per month.
All positions are subject to the In-Office Work Policy summarized above. (A more detailed description of the policy – to include how in-office workdays are to be scheduled – is available upon request from People & Culture.)
Please note that staff members are exempt from working in person if they have received medical accommodation or if their position is designated as temporarily or permanently remote.
Our Commitment to an Inclusive Workplace
The Leadership Conference is an equal opportunity employer. All qualified candidates will receive consideration without regard to race/ethnicity; color; religion; national origin; citizenship or immigration status, subject to the obligation to comply with any applicable requirements of federal immigration law; sex (including pregnancy, termination of pregnancy, false pregnancy, lactation, childbirth or related medical conditions, breastfeeding, reproductive health decisions, sexual orientation, transgender status, gender identity, gender expression, intersex traits and other sex characteristics, and sex stereotypes); age; marital status; personal appearance (including size and weight); family responsibilities; political affiliation; disability; matriculation; genetic information; veteran status; credit information; housing status; socioeconomic status; source of income; criminal legal involvement, unless for a legitimate business reason that is permitted under applicable law; union membership or activities; status as a victim or family member of a victim of domestic violence, sexual offense, or stalking; and any other status protected under federal, state, or local law.
To apply, please visit our Career Center and submit your resume and cover letter. Cover letters are required and should be attached.