Sr. Manager Talent Development, Retail Stores and Distribution Centers
Carter'sServing the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.
How you’ll make an impact:
The Talent Development Senior Manager is responsible for supporting our talent development efforts across global distribution centers, retail stores, and field leaders. This position leads the strategic design, development, and content creation of talent development initiatives and programs. Leverages company initiatives and program content when applicable across distribution centers and the retail field teams globally.
This role reports to the VP, HR and is primarily based in our Buckhead office with up to 20% travel to our Distribution Centers as needed.
Leads the design, development, and implementation of the Learning and Development Strategy for Global Retail Stores and Distribution Centers (90%)
Conducts regular business needs analysis for the Retail field and Distribution Centers to ensure the customer and client experience are met
Builds breakthrough programs, training, and solutions to enable business growth and greater efficiency based on findings
Strategic business partner consulting with leaders to identify, build, and deliver solutions that produce business-driving outcomes
Contributes to the HR leadership team by developing, advising, and implementing organizational strategies that will elevate HR and Operational effectiveness
Builds and leads high-quality Talent Development programs and learning curricula globally to meet specific business needs and organizational priorities (e.g., orientation programs, onboarding curriculum, leadership academies, management development, learning content, skill-based education, performance management, succession planning, career development)
Defines development objectives and activities
Creates custom content and designs education sessions
Owns the process of liaising with the center of excellence leader, building strategic roadmap annually, and implementing the strategic plan
Acts as a thought partner to key leaders of each business entity
Coaches, facilitates, and leads new rollout of education sessions, workshops, and meetings for Retail Field/ Store and Distribution Center leadership in-person and virtually
Leads key engagement initiatives in partnership with local HR to implement across client groups. Responsible for development, stakeholder management and executing project plans
Partners closely with local HR in Retail Regions and Distribution Centers to enable delivery of content and program (i.e., conducts train-the-trainer sessions, etc.)
Develops and continuously improves processes, programs, approaches, communication, reporting, and systems to support business objectives and increase efficiencies
Designs, reports, and provides insights on talent development measures and metrics
Provides data and insights regularly to stakeholders (Operations, HR, Talent Development Leadership)
Make recommendations on future programming and needs
Drive and support company/Retail/Distribution Center HR initiatives
Leads special projects supporting additional areas as part of the Talent Development Team (10%)
We’d Love to hear from you if:
Must have skills and experiences:
Bachelor’s degree ; concentration in Organizational Development preferred
A minimum of 5 years’ experience in a related field
Demonstrate strong critical thinking and analytical skills to diagnose and propose solutions
Strong strategic planning, project, and process management skills
Strong content development and facilitation skills; proven ability to lead team workshops and facilitate a class
Excellent verbal and written communication skills; ability to write company communication
Balances and prioritizes multiple tasks at one time; strong planning and organizational skills
Able to work independently, self-motivated, and takes initiative
Strong presentation writing (PowerPoint) and excel skills
Make a career at Carter’s:
Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.
NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.