Sr. Manager, People and Engagement Technology Management

Your Role

The People & Engagement Technology team is a critical member of the IT Applications organization and is responsible for providing technical and functional leadership for multiple HR Technology products in the Corporate Platform. It provides product and system solutions to support digital transformation, automation, application security, regulatory compliance, and end-user support. The Senior Manager, People & Engagement Technology will report to the Senior Director, People & Engagement Technology. In this role you will be a strategic leader that is solution-driven and results-oriented and will work collaboratively across the enterprise to evaluate vendor solutions, design, build, and implement technology solutions, and manage and enhance deployed applications. The ideal candidate will also bring expertise in AI-driven HR solutions, technical integrations, and emerging HR technology trends to enhance automation, analytics, and overall HR technology strategy.

Your Work

In this role, you will:

• Develop and evaluate new product concepts, designs, and/or enhancements to existing product design that reflect business and user needs.

• Stay updated on external market trends, emerging technologies including AI and machine learning, technology trends and competitors to bring innovative solutions to meet business needs.

• Identify and implement AI-driven solutions to improve HR processes and employee experience.
• Provide input to new products, processes or standards in operational plans that will have some impact on the achievement of overall function results.

• Partner with P&E Technology leadership team to establish operational plans and measure through dashboard reporting to show progress, risks/opportunities, and results

• Partner with business stakeholders and lead through influence to conduct strategic planning and create product roadmap. Define and drive product vision, roadmap, prioritization and plan functionality.

• Serve as one of the primary HR Technology leaders for the ERP Transformation initiative partnering with system integrators, IT teams, and business stakeholders to ensure timely and successful deployment. Oversee configuration, testing, data migration, integration, security, and privacy activities.

• Accountable as ‘quarterback’ for leading strategic and application development from concept to production, including partnering with COE stakeholders and providing oversight of end-to-end solution design, build, test, and deployment for scope of applications.

• Manage and execute product roadmap for multiple products to keep it on-track and under budget; review backlog, risk and issue areas, and proactively plan mitigation.

• Manage product lifecycle, from strategic planning to tactical activities, specifying requirements for current and future products.

• Oversee technical integrations between HRIS and other enterprise systems.
• Lead business stakeholder discussions for planning - provide feasibility, effort and capacity needs, and proactively raise risks for any potential impacts.

• Influence and inform strategy in transforming and evolving the product and technology as a strategic thought partner.

• Articulate functional and technical trade-offs and influence business stakeholders towards optimal solution delivery.

• Lead, direct, and review the work of a mid-size technology team who exercise latitude and independence in their assignments ensuring successful service delivery to COEs at the appropriate support levels.

• Responsible for building and growing a high performing team; supporting team through encouragement and by example.

• Build credibility as a thoughtful, creative, and effective communicator, having integrity and empathy, and passion.

Your Knowledge and Experience

• Requires a college degree or equivalent and minimum 10 years prior relevant experience, including 4 years of management experience.
• Requires an understanding of Human Resources functions and business processes. 
• Requires experience with Workday. 5+ years of HR Technology development, configuration, and optimizing experience.
• Experience with ServiceNow, JIRA, Confluence and other technologies preferred. 
• Significant experience leading large, complex, enterprise-wide products and system implementations that have strategic importance to the organization is strongly preferred.
• Critical thinker with the ability to develop multi-year product and technology roadmap and innovative solutions.
• Demonstrates a strong bias for action, delivering measurable outcomes with urgency and accountability while maintaining quality and compliance.
• Ability to lead through influence, manage stakeholders, and serve as a leader across People & Engagement projects.
• Advanced knowledge and skills including technical or functional expertise, business acumen, risk management, delegation skills, and decision-making skills.
• Experience with building high-performance teams by providing guidance, coaching, and training to team members.
• Excellent verbal / written communication, collaboration, analytical and presentation skills.

Preferred Technical Skills

• Workday Expertise: Advanced knowledge of Workday HCM, Security, Reporting, and Integrations.
• Integration Tools: Experience with APIs, web services (SOAP/REST), and middleware platforms (e.g., MuleSoft, Workday Studio).
• AI & Automation: Familiarity with AI/ML applications in HR (e.g., predictive analytics, chatbots, intelligent workflows).
• Data Management: Strong understanding of HR data models, data governance, and data privacy regulations.
• Analytics & Reporting: Proficiency in Workday reporting, dashboards, and visualization tools (e.g., Tableau, Power BI).
• Cloud & Security: Knowledge of cloud architecture, SSO, and security protocols (SAML, OAuth).
• Project Management: Familiarity with Agile, Scrum, or hybrid methodologies.