Service Center HR Director (SESC) - Public Service Manager II

Department of Administrative and Financial Services - Bureau of Human Resources

Job Class Code: MA32
Grade: 32/Confidential
Salary: $77,896 - $110,073/Annually
Location: Augusta

Opening Date: August 25, 2025

Closing Date:  September 5, 2025

Join Our Team as HR Director for the Security & Employment Service Center!

Are you a Human Resources professional who thrives on partnering with agencies to further their goals and objectives? Do you have a passion for service and integrity? The State of Maine’s Bureau of Human Resources strives to attract the best and the brightest talent to serve the citizens of Maine, foster employee engagement, and empower growth. If you're ready to make a meaningful impact, we want to hear from you!

We are seeking a dynamic leader to serve as the Human Resources Director for the Security and Employment Service Center. In this role, you'll collaborate with agencies like the Department of Labor, Department of Public Safety, Department of Professional and Financial Regulations, Department of Defense, Veterans’ and Emergency Management, and the Permanent Commission on the Status of Racial, Indigenous and Tribal Populations providing essential Human Resources support in a unionized, public service environment. Your responsibilities will include providing guidance and support in interpreting bargaining agreements, talent acquisition, position control, and payroll management.

Key Responsibilities:

• Interpretation of Bargaining Agreements and Civil Service Law.
• Building and leading a team of HR professionals.
• Providing exemplary customer service and fostering positive relationships.

Preferred Qualifications:

• Highly organized with excellent problem-solving skills.
• Ability to interpret policies and regulations effectively.
• Strong communication skills (both written and verbal).
• Knowledge of State and Federal HR laws and collective bargaining.
• Experience in wage and benefit administration and position control.
• Proficiency in supervising diverse personnel.
• Ability to make sound decisions and recommendations.
• Strong investigative and research skills.
• Effective team-building and relationship management abilities.
  

The background of well-qualified candidates will demonstrate the following competencies:

• A thorough knowledge of Human Resources laws, regulations, and practices evidenced through formal education and/or practical work experience.
• A demonstrated ability to work collaboratively with management, collective bargaining representatives, and staff at all levels in arriving at thoughtful, best practice solutions that support the attainment of organizational goals.
• An ability to be flexible and adjust to business needs while balancing multiple tasks and priorities.
• A proven ability to lead a team toward successful accomplishment of the goals of the organization.
• A solid ability to communicate effectively and efficiently to customer agencies, team members, management peers and executive managers within multiple organizations, both internal and external.
  

Contact Information: 

Questions about this position should be directed to Stephanie Hayes at stephanie.a.hayes@maine.gov

Application Instructions:

Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application.  In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period.  Any experience that was not full-time employment should be identified as such. 

If you require a paper application, please download and print one here https://www.maine.gov/bhr/state-jobs/application-process or contact our office at 207-623-6700.  Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME  04330 or faxed to 207-287-2018.  Be sure title of the job you are applying for is included.  Applications cannot be accepted after the posting closing date.  

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value). 
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.91% for Confidential employees. 

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.