Senior Manager, People Operations (US)

Stream is on a mission to elevate the quality of apps for billions of users worldwide. We’re seeking a Senior Manager, People Operations (US) to lead and evolve our People Ops strategy for the US team. You’ll be the go-to person for employees and managers, ensuring compliance, driving engagement, and building efficient processes that scale with our growth. This is a full-time job opening based in our Boulder office (hybrid mode, 3 days/week in-office presence is expected).

Key Responsibilities

US People Ops Ownership

• Own the full scope of People Ops for our US organization, ensuring compliance, engagement, and alignment with global practices.

• Ensure compliance with US labor laws, leave regulations, and employment documentation.

• Oversee contracts, onboarding, and offboarding for US-based employees.

• Manage payroll inputs, benefits administration, and open enrollment in partnership with Finance.

• Lead and support the US Office Manager.

• Anticipate risks and proactively design programs and policies that protect both the business and employee experience.

• Provide strategic counsel to managers and leadership on employee relations, performance, and organizational design.

Employee Lifecycle & Engagement

• Act as the senior point of contact for complex ER cases, investigations, and conflict resolution, ensuring outcomes are fair, compliant, and aligned with Stream’s culture.

• Drive initiatives that strengthen employee engagement, inclusion, and retention across US teams.

• Partner with managers on performance management, coaching, and leadership development.

• Oversee US onboarding and offboarding experiences, raising the bar for seamless and impactful transitions.

Process & Data Management

• Develop frameworks for compensation, benefits, and career development

• Use data and insights (turnover, engagement, pay equity, ER cases) to identify trends, mitigate risks, and influence decision-making at the leadership level.
  Own continuous process improvement—ensuring our systems, policies, and practices scale efficiently while maintaining compliance.

Collaboration

• Partner with the global People team to align US processes with global best practices.

• Collaborate with Talent Acquisition on US hiring logistics.

• Support company culture initiatives within the US team.

Qualifications

• 7+ years in People Operations/HR, with at least 3 years focused on US-based employees.

• Demonstrated success in advising leadership on complex ER and organizational topics.

• Strong knowledge of US labor law, compensation practices, and benefits administration.

• Track record of scaling processes in a high-growth, distributed or remote-first environment (tech/SaaS preferred).

• Proficiency with HRIS, EoR and payroll tools (e.g., Deel, Remote, Rippling, BambooHR, ADP).

• Exceptional organizational skills and attention to detail

• Strategic mindset with the ability to balance execution and long-term planning.

• Strong communication, relationship-building, and stakeholder management abilities.

Why is This Role Exciting

• High-impact scope: Directly shape the US employee experience at a stage where processes are evolving.

• Autonomy with support: Own US People Ops end-to-end while collaborating with a global team.

• Career growth: As Stream scales, so will your role and responsibilities.

• Business engagement: Work closely with leadership, managers, and cross-functional teams to drive engagement, retention, and culture.

Why join Stream?

• History of success. From Amsterdam to Boulder and Techstars in-between, Stream has raised over $58.25M to build the best Chat Messaging & Activity Feed infrastructure available, with best-in-class support.

• Freedom and endless growth opportunities. As a rapidly growing startup (since 2020 we have gone from 30 to 150 employees), Stream gives you unique personal and professional growth opportunities. The opportunity of true ownership and accountability has a massive impact on your career. These are the things you can rarely experience in huge corporations.

• Be on the front line of progress and innovation. While working with cutting-edge technology, we are passionate about tackling difficult tech problems at scale and creating reusable components for them, empowering engineering teams to ship apps faster, more securely, and with a better user experience.

• They believe in us: Stream is backed by leading VC companies (Felicis Ventures, GGV Capital, 01.Advisors, Techstars, Arthur Ventures), including backers like Dick Costolo (01 Advisors, ex-CEO of Twitter), Olivier Pomel (CEO of Datadog), Tom Preston-Werner (Co-Founder of GitHub), Nicolas Dessaigne (Co-Founder of Algolia), Johnny Boufarhat (Founder and CEO of Hopin).

What we have to offer you

Stream employees enjoy some of the best job benefits in the industry:

• 19+ days of paid time off plus 10 paid holidays

• Hybrid work flexibility (3 days a week from the office)

• Free health insurance for the employee and partial coverage for dependents (80% contribution coverage for health and 100% for dental and vision)

• 401k contribution plan with 4% match

• Fitness stipend

• Company equity

• Dog-friendly office!

• A Macbook Pro provided

• A Learning and Development budget

• Team lunches and plenty of snacks

• RTD pass + free parking pass on Pearl Street

• Bi-weekly office massages

• An office on Pearl Street in downtown Boulder

• 12 weeks paid parental leave for primary parents

• The opportunity to attend or present to global conferences and meetups

• The possibility to visit our office in Amsterdam

Note: this list of benefits applies to Colorado-based employees and is adjusted per your location of residence.

Salary (for Colorado only): Our salary ranges are based on national averages. We have wide ranges so we can be flexible and determine compensation based on a number of factors including the candidate's skills, level of experience, and location. For Colorado-based candidates, the salary range for this position is $110k -150k. Compensation at all other locations will be based on the factors as stated above.

Our culture

Stream has a casual social culture, our team is diverse and we all have different backgrounds. Now, Stream is a team of over 140+ peers from over 35 countries across the globe.

We value transparency, aim for excellence, and support each other on our way to new victories.

Our team consists of the strongest talents all over the world, which makes Stream a great place to learn and improve your skills.

When it comes to software engineering jobs, our culture is oriented towards ownership and quality: our goal is to deliver stable software.

If you are interested in becoming a part of what we do, apply for this vacancy now!

Hybrid office policy: applicants based (or relocating to) one of our office locations are expected to work according to the applicable local office attendance policy.

Equal opportunity employer statement: Stream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Note for external recruiters: We currently have this role covered and do not accept unsolicited agency resumes. We are not responsible for any fees related to unsolicited resumes.