Senior/ Group Manager - People Operations

Role Objective

As the Senior/Group Manager of People Operations, you will be the custodian of our payroll integrity and statutory hygiene. You will lead the "Engine Room" of HR, ensuring that 2,500+ MediBuddy employees are paid accurately, our incentive structures drive performance, and our compliance record remains gold-standard for audits. You will also act as a strategic partner in Annual Operating Plan (AOP) budgeting and financial forecasting.

Key Responsibilities

1. Payroll & Compensation Excellence

• End-to-End Payroll: Oversee the monthly payroll cycle for 2,500+ employees (Full-time, Contract, and Consultant models).

• Incentive Management: Own the design, calculation, and timely payout of sales and departmental incentives.

• Increment Cycles: Lead the execution of annual/mid-year appraisal payouts and salary revisions.

2. Statutory Compliance & Audits

• Governance: Ensure 100% compliance across PF, ESIC, PT, Gratuity, and LWF.

• Licensing: Manage and renew all local registrations, including the Shops & Establishment Act across multiple locations.

• Audit Ownership: Lead internal and external HR audits. Act as the primary point of contact for labor inspectors and statutory auditors.

• Insurance: Manage corporate group medical (GMC) and personal accident (GPA) insurance policies and claims.

3. Financial Planning & Analytics

• AOP & Budgeting: Collaborate with Finance and HR Leadership to build the Annual Operating Plan for headcount costs.

• Forecasting: Provide monthly variances and rolling forecasts for people-related expenses.

• MIS & Reporting: Deliver high-impact HR dashboards, monthly MIS, and ad-hoc reports to the leadership team.

4. Team Leadership

• Mentor and manage a team of 3–4 HR Ops professionals.

• Drive process automation to reduce manual intervention in the payroll and compliance workflow.

Candidate Profile

Success Attributes

• Analytical Rigor: You don’t just report numbers; you find the story behind them.

• Compliance Mindset: You believe in "First Time Right" and have zero tolerance for statutory lapses.

• Stakeholder Management: Ability to navigate conversations with both Finance (on budgets) and Employees (on grievances).