Senior Director, India People and Culture

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.

At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

Brief Job Overview

The Senior Director, India People & Culture (IP&C) is a key member of the Global People & Culture (HR) Management team that ensures strategic design and effective implementation and management of Human Resource policies, processes, and practices at the India site thereby attracting and inspiring staff, increasing organizational effectiveness, and advancing USP’s mission in accordance with the 2030 Strategy and beyond, This is a hands-on Supervisory position, in which the incumbent is responsible for overseeing all aspects of Human Resources Management across the employee life cycle. The incumbent would be expected to lead with an enterprise mindset, supporting both short- and long-term growth strategy and goals and be a key driver of the growth of the India site as USP’s second largest hub. The individual in this role is to meet USP-India's objectives, in alignment with USP 2030 Strategy and beyond. The Senior Director, IP&C, is expected to be a model of integrity, leading with trust and respect, in partnership with Legal, Compliance, and Equity Office .This role will report to the Senior Vice President, & USP India Site Head and will have a matrix reporting to the Chief People Officer who is based in the U.S.

How will YOU create impact here at USP?

In this role at USP, you contribute to USP's public health mission of increasing equitable access to high-quality, safe medicine and improving global health through public standards and related programs. In addition, as part of our commitment to our employees, Global Peopleand Culture, in partnership with the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles, Great People Management (GPM, and other competencies necessary to ensure engaged, respectful, and productive work environments. You will model the behaviors USP expects of others and lead the Human Resources functions to contribute to the creation and sustainability of a culture of respect and integrity. You will play a key role in the USP India growth strategy through its position as USP’s second largest hub, partnering effectively with individuals and functions in Rockville and in India, to support the advancement of USP’s critical mission.

The Senior Director, India People and Culture has the following responsibilities:

• Responsible and accountable for the Human Resources policies, processes, practices, and objectives that will provide an employee-oriented, mission-focused, high-performance, high-integrity, respectful culture that emphasizes empowerment, collaboration, trust, quality, productivity, and continued focus on the support of USP’s 2030 strategy and subsequent strategies.
• Develop and implement strategies, policies, processes, and practices for Attraction, Recruitment, Retention of top talent and the ongoing development of a superior workforce in close collaboration with Line Functions in Rockville and India.
• Demonstrate ability to drive HR strategy and high-quality, high integrity service delivery in a fast-paced, rapidly changing environment , including GCC environment (Global Capability Centre which includes Global Finance, Customer Experience, Digital & Innovation, Publications and Digital Marketing).
• Able to provide insights, advice, and recommendations on people-related matters, to be ethical and appropriately empathetic while in problem solving and decision-making situations
• Build and maintain effective working relations with management and employees to provide advice and counsel to both on employee-related and organizational matters and contribute to all talent management and leadership development initiatives for India.
• Should be a solid team player and be ability to work effectively in a matrix organization environment and navigate complex people aspects while working with stakeholders locally in India and across the globe.
• Protect interests of employees and the company in accordance with company Human Resources policies by closely working with Legal and Compliance team in India and US.

• The role will drive cross-functional initiatives within the organization and is expected to play a key role in benchmarking best practices and leveraging relationships.

 Who is USP Looking For?

The successful candidate will have a demonstrated understanding of our mission and experience working with a global organization growing an India hub, commitment to excellence through respectful, inclusive, and equitable behaviors and practices, ability to quickly build credibility with stakeholders, ability to succeed in fulfilling the responsibilities listed above, along with the following minimum requirements in education, competencies, and experience:

• Master’s degree in Human Resources, Business, Public Health, or related field
• Minimum of 15 years of experience in Human Resource function
• Minimum 5 years of Leadership experience in leading a Human Resources function in a reputed organization.
• Global human resources experience
• Demonstrated experience in developing strategy, managing HR policies, processes, and practices in a global and matrixed environment with a strong track record of establishing credibility, maintaining integrity, and delivering desired results for stakeholders.
• Strong interpersonal skills and professional demeanor with an ability to interact with diverse audiences
• Ability to prioritize tasks, perform independently and work under strict guidelines
• Ability to make rational decisions and navigate through complex scenarios with minimal guidance or supervision

Additional Desired Preferences

• Post Graduation (MBA)/PG Diploma with a specialization in HR .
• Post graduation Social Sciences, behavioral, sciences, psychology
• HR Leadership experience in a Global Capability Center (GCC)

Supervisory Responsibilities

Yes, (Three direct reports which may be revised at any point of time) will oversee Human resources Verticals such as Talent Management, HR Business Partners, HR Operations , Learning & Development

Benefits

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.