People Ops Manager

This is an onsite position.

Locations: Tallahassee, FL

Department: Human Resources

F/T or P/T status: Full-time

FLSA status: Exempt

About the role:

We are seeking an experienced People Ops Manager to serve as a hands-on, individual contributor responsible for the administration, optimization, and strategic management of core people operations functions. This role owns HR systems, people analytics, compensation operations, talent onboarding, and employee benefits in a fast-paced healthcare environment. The People Ops Manager serves as the primary owner of HRIS and people operations infrastructure, translating business needs into scalable solutions, actionable analytics, and well-governed processes. This position is ideal for a senior HR operator who thrives in complexity, operates independently, and brings both technical depth and sound judgement to people operations.

We're looking for someone who has:

• Bachelor's degree (BA/BS) from four-year college or university or six or more years of experience managing and architecting HRIS platforms, or an equivalent combination of education and experience.
• Demonstrated success operating independently in a hands-on, individual contributor role with enterprise-level responsibility.
• Strong experience owning and administering HRIS platforms, including configuration, reporting, data integrity, and continuous improvement.
• Advanced experience with people analytics, reporting, and data analysis.
• Solid understanding of compensation operations, benefits administration, and employment-related compliance.
• Proven ability to manage complex processes, multiple stakeholders, and competing priorities without direct staff support.
• Strong attention to detail, sound judgement, and effective communications skills.

Highly preferred candidates also have:

• HRIS certification (ADP, UKG, Workday, Rippling)
• Project Management Professional (PMP) or similar project management certification
• HRIP certification and/or professional HR certification (PHR, SPHR, SHRM-SCP, etc.)
• Experience leading annual comp cycles and benefits renewals

About Capital Health Plan (CHP):

CHP is a locally based, not‑for‑profit health maintenance organization serving the Tallahassee region for more than four decades. Founded by community leaders with a mission to deliver high‑quality, affordable, and patient‑centered health care, CHP has grown into a nationally recognized healthcare organization while remaining deeply rooted in the communities it serves.

CHP is proud to be an Equal Opportunity Employer and is committed to maintaining a workplace that values professionalism, integrity, and respect. We provide equal employment opportunities to all employees and applicants and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.