People Operations Team Leader

Role Description

 

Are you a dynamic and highly engaged leader looking for your next challenge? Our People Operations Team is on the hunt for a passionate and motivated Team Leader to join us on a fixed-term basis to cover maternity leave.

 

This is an exciting opportunity for someone who thrives in a fast-paced environment and loves being at the heart of the action, covering every aspect of the HR lifecycle. We’re in the midst of a transformation, embracing new systems, automation, and AI to elevate our operations. If you’re tech-savvy (or eager to learn), adaptable, and ready to lead a team full of energy, experience, and a strong focus on delivering exceptional service to our colleagues, this role is for you.

 

We’re looking for someone who can:

 

Engage and inspire the team to create a high-performing, collaborative culture.
Embrace and champion technology-driven change with confidence and curiosity.
Lead with a people-first mindset, ensuring our colleagues feel supported and valued.

Even if you don’t tick every box, we’d love to hear from you! If you’re up for the challenge and excited about making an impact during this pivotal time, reach out today. Let’s shape the future of People Operations together!

 

 

Location

 

This role can be based in our Bournemouth, Bristol, Birmingham, Guildford or London.  office. This is a hybrid role with the expectation of you working on site for 40% of your time.

 

 

Flexible working statement

 

 

We welcome applications from candidates looking for full‑time or part‑time working patterns. Flexible working is important to us, and we’re happy to discuss arrangements that help you balance work with life.

 

Salary Information

 

 

This role offers a circa range of £50,000

 

Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

 

 

About You

 

• Lead and develop a multi‑skilled People & Culture Operations team, ensuring resources and workloads are effectively managed to deliver outstanding service against key deadlines.
• Champion the People & Culture Operations function across the business, building strong relationships with stakeholders and people leaders.
• Drive high performance by coaching, supporting and empowering team members, fostering pride, accountability and continuous growth.
• Guide the team through periods of change, promoting a customer‑centric, solutions‑focused and systems‑thinking mindset.
• Design and deliver process and system improvements using Agile and Systems Thinking methodologies, ensuring accurate documentation and up‑to‑date process maps.
• Support ongoing team development, ensuring colleagues remain current on HR processes, regulatory requirements, legislation and people policies.
• Lead recruitment and onboarding for new team members, building a resilient team with balanced capabilities and no key-person dependencies.
• Manage productive and positive relationships with third‑party suppliers.
• Monitor People & Culture Services activity to ensure accuracy, compliance and service excellence.
• Oversee regulatory responsibilities, including new legislation, annual processes and audit recommendations, working closely with Audit, Risk and Compliance as a subject matter expert.
• Provide clear and timely upward reporting, including monthly and quarterly MI and risk updates for the People Operations Manager.
• Contribute to wider project work across the People & Culture function.
• Maintain up‑to‑date knowledge of HR systems and best practices.

 

 

Desirable Skills

 

If you have don’t meet all of the below requirements, but have relevant strengths, transferable skills and the enthusiasm to learn, we’d be delighted to receive your application.

 

• Strong operational experience managing a customer‑facing team. If you have been a team leader in another HR environment, this would be beneficial.
• Able to identify improvement opportunities and lead effective process changes.
• A confident user of Agile and Systems Thinking approaches to drive continuous improvement. 
• Strong written communication skills, with the ability to present complex information in a clear and simple way.
• Excellent analytical skills, with the ability to spot trends quickly and translate insight into practical solutions.
• A commercially minded approach to problem‑solving and decision‑making.
• High attention to detail and the confidence to prioritise effectively in a fast‑paced environment, always keeping service excellence at the centre.
• Strong relationship‑building skills, particularly when working with third‑party partners and able to lead and coach a high‑performing team
• Exceptional organisational skills, with the ability to juggle multiple activities and deadlines.
• Strong experience and understanding of Risk Management and the Regulatory environment.
• Experience of using multiple HR systems.
• Experience of planning and managing projects with conflicting priorities.
• Responsible Artificial Intelligence usage is desirable but not essential

 

 

We support the government scheme “Access to Work” please feel free to ask us about the access to work scheme.

 

 

What We Will Offer You

 

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

 

• Flexible buy/sell holiday options
• Hybrid working
• Annual performance related bonus
• Contributory pension scheme
• Development days
• A discount up to 50% on a range of insurance products including car, home and pet
• Retail discounts
• Volunteering days

 

 

Our Ways of Working

 

 

Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

 

 

Integrity, Fairness, Inclusion & Trust

 

 

At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.

 

We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.

 

We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.

 

Accessible Application for All

 

 

As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.

 

Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications. Hr-recruitment@allianz.co.uk

 

For any inquiries or to submit your application, please contact: conormccourt@allianz.co.uk 

 

Closing date 15th April 2026

 

We reserve the right to close the advert early if we reach enough applications.

 

 

 

Join us - Let’s Care for Tomorrow.

 

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