People Operations & Systems Coordinator

Company Description

About FRP

At FRP, we are a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory and Restructuring Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value.

Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals.

Job Description

Role Overview:

The People Operations and Systems Coordinator at FRP plays a pivotal role in delivering a seamless and efficient employee experience. This is a hands-on, operational role focused on optimising HR systems, driving continuous improvement, and end to end employee lifecycle administration. You’ll be responsible for ensuring data accuracy and supporting system configuration and reporting. Working closely with the wider People team and external vendors, you’ll help maintain a high-performing, user-friendly, and compliant HR environment.

Key responsibilities:

• Maintain accurate employee and consultant records in HR System(s) and employee files
• Manage HR Systems user access
• Manage configuration in HR systems
• Act as first-line support for system queries and errors
• Identify and implement system improvements
• Act as first point of contact for external HR system service teams, raising cases where needed
• Conduct audits across all people data and systems (LMS,CMS & HRIS) ensuring accuracy
• Generate reports, understanding MI requirements (headcount, turnover, DEI, trends etc.)
• Ensure GDPR and legal requirements in all people data and systems
• Maintain knowledge base of people processes and documentation
• Promote best practice and respond to day-to-day employee queries
• Administer and manage full onboarding/offboarding, including contracts and checks
• Process job changes and employment letters
• Monitor probation periods and absences
• Administer payroll data/submissions ensuring updates are accurate and timely
• Monitor benefit enrolments and coordinate renewals within the benefit platform
• Deputise team members and support the wider People team as needed

Qualifications

• 3+ years’ experience in HR Operations/Administration
• Hands on HRIS experience required
• Strong understanding of UK HR Law & GDPR
• High attention to detail and data accuracy
• Able to juggle multiple tasks and deadlines in a fast-paced environment
• Experience as System Superuser and managing back end functions/test systems
• Experience with payroll integration/payroll vendor and benefits
• Experience with reporting and analytics
• A-level or degree-level education
• CIPD qualification (preferred but not essential)
• Strong writing, communication and organisational skills
• Proficiency in Word, Excel, Outlook

Additional Information

Our Values

• Straightforward: We provide clear, no-nonsense advice
• Confident: Our guidance is backed by expertise and evidence
• Pragmatic: We focus on practical solutions and tangible outcomes
• Real: We are professional yet approachable, understanding the challenges our clients face

Our Commitment to You and the Environment

At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on the natural environment.

We are always striving to improve in all areas – whether it’s our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape.

We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services — regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive.

Our learning and development programmes enable us to invest in growing our employees’ careers. We aim to empower our team members to each achieve their potential.

We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.