People Operations Support Specialist
E-Space
Full-time
On-site
Arlington, Texas, United States
People Operations
Ready to make connectivity from space universally accessible, secure and actionable? Then you’ve come to the right place!
E-Space is bridging Earth and space to enable hyper-scaled deployments of Internet of Things (IoT) solutions and services. We are building a highly-advanced low Earth orbit (LEO) space system that will fundamentally change the design, economics, manufacturing and service delivery associated with traditional satellite and terrestrial IoT systems.
We’re intentional, we’re unapologetically curious and we’re 100% committed to innovate space-based communications and deliver actionable intelligence that will expand global economies, protect space and our planet and enhance our overall quality of life.
As E-Space continues to scale rapidly, the volume and complexity of employee lifecycle administration has increased significantly. We are hiring at scale, and we need dedicated operational ownership to ensure accuracy, consistency, and a smooth employee experience.
The People Operations Support Specialist owns the operational execution of the employee lifecycle from acceptance of a verbal offer through to exit. This role ensures that hiring momentum is matched by reliable onboarding, accurate employee records, timely benefits administration, and strong day-to-day HR operations. This role is essential to ensure data is entered correctly, workflows are completed on time, issues are tracked to resolution, and employees and managers experience minimal friction as the company grows.
The ideal candidate is someone who can move swiftly to keep up with business needs, without sacrificing the accuracy, compliance, and attention to detail required in a multi-state, federal-contractor environment. This role directly supports the company’s ability to scale safely, quickly, and effectively.
This role directly supports E-Space’s ability to maintain growth trajectory. It ensures that as the business grows:
- Hiring can move swiftly without compromising accuracy
- Onboarding is consistent, reliable, and well-coordinated
- HR compliance and documentation remain audit-ready
- Benefits administration is timely and correct
- Operational bottlenecks are removed
- Day-one readiness is ensured for every new hire
What you will do
- Employee Lifecycle Operations
- Own employee lifecycle administration from post-offer acceptance through offboarding.
- Enter, update, and maintain accurate employee records in Rippling (job changes, manager changes, location updates, compensation changes, employment status changes).
- Coordinate and execute employee offboarding logistics, including system access removal, benefits notices, and documentation (decision-making handled by HR leadership).
- Ensure lifecycle changes are reflected accurately across HR, payroll, benefits, and IT systems.
- Onboarding Ownership & Orientation
- Own the operational execution of onboarding for all U.S. hires.
- Coordinate with IT, Facilities, Security, and hiring managers to ensure day-one readiness (equipment, access, accounts).
- Build, maintain, and run a structured orientation program (weekly and as needed) to provide a consistent onboarding experience.
- Create and maintain role- and location-specific onboarding checklists and workflows.
- Serve as an onsite resource for new hires during their first days, assisting with systems, paperwork, and setup.
- Benefits Administration
- Administer employee benefits programs, including new hire enrollment, life events, eligibility tracking, and corrections.
- Support employees in understanding benefits options and completing enrollment.
- Maintain accurate benefits data across systems.
- Work with brokers and carriers to resolve benefits-related issues.
- Support open enrollment planning, execution, and communications.
- HR Operations Intake & Ticket Management
- Own the day-to-day management of the HR ticket queue and/or HR inbox for non-urgent employee requests.
- Serve as the first point of contact for routine HR questions (benefits, onboarding status, documentation, systems access).
- Resolve Tier 1 inquiries and escalate higher-risk, sensitive, or judgment-based issues to HR leadership.
- Track trends and recurring issues to identify process improvements and reduce friction.
- HR Compliance, Documentation & Reporting Support
- Maintain accurate digital personnel files and ensure required documentation is completed and properly stored.
- Track compliance training completion, policy acknowledgments, and required certifications.
- Support EEO reporting and other recurring compliance filings.
- Assist with audit readiness by preparing documentation and maintaining data accuracy.
- Help maintain an annual HR compliance calendar to ensure deadlines are met.
- Process Ownership & Continuous Improvement
- Maintain and improve People Operations workflows and documentation.
- Standardize onboarding, lifecycle, and HR operations processes as the company scales.
- Identify operational bottlenecks and recommend practical process improvements.
- Ensure HR operational practices remain scalable, accurate, and employee-friendly.
What you bring to this role
- 3+ years of experience in HR operations, people operations, or workforce administration.
- Experience owning documentation-heavy workflows with high attention to detail.
- Demonstrated ability to work quickly and accurately in a fast-paced, high-growth environment.
- Strong organizational and follow-through skills.
- Comfort serving as a front-line operational resource for employees and managers.
- High level of discretion when handling sensitive employee information.
- Experience with HRIS platforms required; Rippling experience strongly preferred.
This is a full time, exempt position, based out of our Arlington, TX office.
The total compensation package will be determined by various factors such as your relevant job-related knowledge, skills, and experience.
E-Space is not currently able to provide employment sponsorship for candidates who do not hold work authorization for the location of this role.
Why E-Space is right for you:
As a member of our team, you will play a crucial role in driving our success. Our team members have a strong sense of dedication and responsibility; this includes a strong commitment to our mission to create an entirely new suite of global capabilities to improve lives, business efficiencies and build a smarter planet. This means that there will be times when extra hours, including nights and weekends, may be needed to meet critical deadlines and mission goals. In return, we offer a dynamic work environment with opportunities for professional growth and development and the chance to make a meaningful impact in a high-growth industry.
We want you to make the most of your journey at E-Space. That’s why we support and invest in the physical, emotional and financial well-being of our team members and their families. Some of what you can expect when working at E-Space:
• An opportunity to really make a difference
• Sustainability at our core
• Fair and honest workplace
• Innovative thinking is encouraged
• Competitive salaries
• Continuous learning and development
• Health and wellness care options
• Financial solutions for the future
• Optional legal services (US only)
• Paid holidays
• Paid time off