People Operations Specialist (Payroll)
Apply Digital
Full-time
On-site
Santiago, Chile
People Operations
ABOUT APPLY DIGITAL
Apply Digital is a global experience transformation partner. We drive AI-powered change and measurable impact across complex, multi-brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers.
Our 750+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group.
Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to ten cities across North America, South America, the UK, Europe, and India.
At Apply Digital, we believe in the “One Team” approach, where we operate within a ‘pod’ structure. Each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes.
Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and make Apply Digital a space for our team to connect, grow, and support each other to make a difference.
LOCATION: Apply Digital is hybrid/remote-friendly. The preferred candidate should be based in Latin America, preferably working in hours that align to PT (Pacific Timezone) or ET (Eastern Timezone). Candidates located in Santiago, Chile are able to work out of our Santiago office as remote/hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.
THE ROLE:
As a People Operations Specialist in Shared Services, you will play a key role in ensuring accurate and compliant payroll operations, with a primary focus on Chile while also supporting multi-country payroll processes. You’ll be responsible for system data maintenance, managing payroll inputs for monthly and semi-monthly cycles, and ensuring that SOC compliance standards are consistently applied across all approvals and submissions. This is a great opportunity for someone who is experienced in Chilean payroll and eager to grow into a broader global payroll role within a fast-paced, international environment.
Payroll Operations
- Manage Chilean payroll processing, ensuring accuracy, timeliness, and compliance with local requirements.
- Handle payroll inputs such as new hires, terminations, bonuses, variable pay, and statutory deductions.
- Maintain payroll system data with a focus on accuracy, integrity, and confidentiality.
- Learn and contribute to payroll operations in additional regions, expanding global payroll expertise.
- Compliance & Controls
- Ensure all payroll activities comply with Chilean labor, tax, and social security regulations.
- Apply and monitor SOC compliance within payroll approvals, reconciliations, and submissions.
- Partner with Finance, Audit, and People & Culture teams to maintain compliance and audit readiness.
People Projects & Analytics
- Continuously improve operational workflows, supporting scalable, tech-enabled HR processes that enable business growth and great employee experiences-
- Identify opportunities to streamline payroll processes and contribute to automation initiatives.
- Provide payroll reporting and analytics to support business decision-making.
REQUIREMENTS
- 2+ years of experience in payroll operations, with solid knowledge of Chilean payroll practices.
- Experience with payroll data entry, system maintenance, and reconciliations. Proficient excel skills.
- Familiarity with compliance and audit requirements; SOC compliance experience (strongly preferred).
- Strong attention to detail, organizational skills, and ability to handle sensitive data discreetly.
- Effective communication skills in Spanish and English.
- Excellent organizational, communication, and problem-solving skills.
- High attention to detail, with the ability to handle confidential information with discretion.
- A proactive, curious mindset and a desire to grow into a broader HR role.
Nice to Have
- Experience with global payroll systems (e.g., Workday, ADP, Deel, SAP).
- Prior exposure to multi-country payroll processes.
- Broader HR or People Operations experience.
LIFE AT APPLY DIGITAL
At Apply Digital, people are at the core of everything we do. We value your time, safety, and health, and strive to build a work community that can help you thrive and grow. Here are a few benefits we offer to support you:
Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.
An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.
Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being.
Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.
Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. That’s why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued.
For more information, visit the Diversity, Equity, and Inclusion (DEI) section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by emailing us at careers@applydigital.com.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.