People Operations Specialist (m/f/d)

Launched in 2021 with a simple yet bold mission, Flink set out to give people back their most valuable resource: time. We didn't just join the quick commerce race, we defined its potential. By enabling customers to order from a curated selection of over 3,000 groceries and household essentials through our user-centric app, we deliver what people need in minutes. We have fundamentally shifted the retail landscape across Germany and the Netherlands, while embedding sustainability into our core through an all-electric delivery fleet, recyclable packaging, and a focus on reducing food waste.

Today, Flink has evolved from a disruptive startup into a resilient and sustainable powerhouse. In an industry defined by rapid change, we’ve mastered the balance of hyper-efficiency and massive scale. With a network of around 160 hubs, we now bring the Flink experience to more than 22 million people, making us an integral part of the urban infrastructure. This impact is driven by a dedicated team of more than 10,000 colleagues, including a fully employed rider fleet that serves as the backbone of our operations. By generating over €550m in revenue in 2025, we have proven that our model is not only desirable but financially formidable. 

Having built a proven foundation, we are now shifting from establishing our presence to accelerating our impact. Backed by prestigious partners like Prosus, Mubadala, Bond, DoorDash, Btomorrow Ventures and REWE, and fueled by fresh investment, we are entering our next major growth phase. We are thinking bigger, expanding our footprint, and refining every link in our value chain. 

Our culture is defined by a shared bias for action and the commitment to being 1% better every day. We take ownership, stay close to the frontline, and support one another to ensure we never let another Flinker fail. We celebrate diversity and believe that our multicultural team is our greatest competitive advantage. 

Are you ready to shape the future of quick commerce with us?

As a People Operations Specialist, you will support the Operations team across our network of hubs and City Managers. In this role, you will help ensure smooth and effective HR processes while contributing to a positive employee experience across the organization. You will work closely with managers and the People Team to support people initiatives, implement policies, and address day-to-day HR matters.

You will play an important role in maintaining efficient people operations, supporting employee engagement, and ensuring compliance with Dutch labour regulations. By combining people data with insights from the field, you will help improve processes and support the development of a strong operational workforce

• Support operational management with HR-related topics and day-to-day people matters
• Assist in developing and implementing people initiatives that support engagement and team performance across hubs
• Support the rollout of HR policies, processes, and trainings related to the employee lifecycle
• Maintain and improve HR processes that enhance the overall employee experience
• Ensure HR administration and practices comply with Dutch labour laws and regulations
• Respond to internal and external People Operations inquiries in a timely and professional manner
• Support employee relations topics and provide guidance to managers where needed
• Contribute to HR reporting and people analytics to support decision-making
• Collaborate with the People Team to improve and scale HR processes and policies

• Passion for People and employee experience
• Bachelor’s degree in Psychology, HRM, Business Administration, or a related field
• 1+ years of experience in HR, People Operations, or a similar role, preferably in an operational or fast-paced environment
• Basic knowledge of Dutch HR regulations and labour legislation
• Structured and organized working style with strong attention to detail
• Ability to prioritize tasks and manage a busy workload
• Strong communication skills, both verbal and written
• Fluent in Dutch and English

• An annual Learning budget of €1000 and individual coaching options to ensure you have plenty of opportunities to learn, grow and achieve your goals;
• 26 vacation days + 1 additional day per year of service up to a maximum of 30 days;
• 10% off your Flink groceries, be the first to test our new products!
• An excellent pension plan
• 30 remote working days per year;
• A new and modern office in Amsterdam + company lunch
• Not to forget: Friday afternoon drinks and other fun (sports) events!

It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.