People Operations Specialist (m/f/d)

Flink is the leading quick commerce player in Europe. We are on a mission to give people back time: You can order your groceries through our app and we deliver to your doorstep in minutes. We carry 3,000 products with a focus on the leading brands in each category. We aim for sustainability by making deliveries on electric bikes and utilizing recyclable packaging. 

Flink launched in February 2021 and already operates in more than 90 cities in Germany, and the Netherlands. The business generated more than EUR 400m in revenues in 2022 and is operationally profitable. Flink is backed by the world’s most renowned tech investors, including Prosus, Mubadala, and Bond, and strategic investors like Doordash and REWE. We take great pride in being an inclusive employer that offers equal opportunities, and we celebrate the diversity and multiculturalism of our team. We're growing fast and always pushing ourselves to do better - we play for #1.

As a People Operations Specialist, you will support the Operations team across our network of hubs and City Managers. In this role, you will help ensure smooth and effective HR processes while contributing to a positive employee experience across the organization. You will work closely with managers and the People Team to support people initiatives, implement policies, and address day-to-day HR matters.

You will play an important role in maintaining efficient people operations, supporting employee engagement, and ensuring compliance with Dutch labour regulations. By combining people data with insights from the field, you will help improve processes and support the development of a strong operational workforce

• Support operational management with HR-related topics and day-to-day people matters
• Assist in developing and implementing people initiatives that support engagement and team performance across hubs
• Support the rollout of HR policies, processes, and trainings related to the employee lifecycle
• Maintain and improve HR processes that enhance the overall employee experience
• Ensure HR administration and practices comply with Dutch labour laws and regulations
• Respond to internal and external People Operations inquiries in a timely and professional manner
• Support employee relations topics and provide guidance to managers where needed
• Contribute to HR reporting and people analytics to support decision-making
• Collaborate with the People Team to improve and scale HR processes and policies

• Passion for People and employee experience
• Bachelor’s degree in Psychology, HRM, Business Administration, or a related field
• 1+ years of experience in HR, People Operations, or a similar role, preferably in an operational or fast-paced environment
• Basic knowledge of Dutch HR regulations and labour legislation
• Structured and organized working style with strong attention to detail
• Ability to prioritize tasks and manage a busy workload
• Strong communication skills, both verbal and written
• Fluent in Dutch and English

• An annual Learning budget of €1000 and individual coaching options to ensure you have plenty of opportunities to learn, grow and achieve your goals;
• 26 vacation days + 1 additional day per year of service up to a maximum of 30 days;
• 10% off your Flink groceries, be the first to test our new products!
• An excellent pension plan
• 30 remote working days per year;
• A new and modern office in Amsterdam + company lunch
• Not to forget: Friday afternoon drinks and other fun (sports) events!

It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.