People Operations Specialist
Flipster
Full-time
On-site
Malaysia
People Operations
🚀 About Flipster
Flipster(flipster.io) is a high-performance crypto perpetuals trading platform on a mission to create the most efficient, frictionless, and high-performance trading experience.
Engineered by traders and optimized for trading, Flipster combines zero spreads, instant execution, and capital efficiency to deliver a platform where performance is the product.
Operating globally and serving users in nearly 200 countries, Flipster is built for crypto traders who demand the ultimate perpetual trading experience — from active retail users to degens to seasoned pros — while maintaining the highest standards of compliance and security.
As a People Operations Specialist at Flipster
Are you passionate about building a People & Culture function and creating meaningful employee experiences in a fast-growing company? We’re looking for a People Operations Specialist who will play a pivotal role in building a strong HR foundation in our new Malaysia office and help drive regional initiatives across 15+ countries.
In this role, you will oversee the People team locally — from onboarding to employee relations and payroll — while also shaping global HR initiatives and projects to create impact at a global scale.
If you thrive in fast-paced environments, love working with people, and want your work to make a difference both locally and globally — this role is for you!Â
Responsibilities
- Onboarding & Offboarding:
- Create unforgettable first and last impressions.
- Lead seamless onboarding and offboarding experiences for employees and contractors.
- Employee Engagement & Culture:
- Run eNPS surveys, turn insights into action, and help shape a great workplace.
- Organize fun and meaningful events — from monthly events to the year-end celebration.
- Policy & Compliance:
- Maintain and update Employee and Contractor Handbooks.
- Manage HRIS records, payroll, leave, and visa processes.
- Ensure compliance with Malaysian labor laws and reporting (e.g., MOHR).
- Performance & Compensation:
- Ensure accurate and timely payroll and reimbursement processing for employees and contractors.
- Oversee leave and attendance management, ensuring alignment with statutory requirements and company policies.
- Coordinate performance reviews and promotion processes.
- Workplace Operations:
- Manage office seating and workspace arrangements to create an efficient and comfortable environment.
- Provide support on ad hoc office management projects and handle general administrative tasks as required.
- Regional Projects
- Lead and contribute to global HR initiatives that shape how we work across 15+ countries—from building policies to improving processes and employee experience.
- Employee Relations:
- Act as the first point of contact for HR queries.
- Handle grievances and disciplinary cases fairly.
- Build trust by resolving issues with empathy and efficiency.
Qualifications
- 8+ years of HR experience with strong knowledge of Malaysian labor laws.
- Experience with payroll, HRIS systems, and employment passes.
- Strong people skills—you build trust and relationships easily.
- Proactive, resourceful, and excited about making HR more than just operations.
- A love for problem-solving and working in fast-moving environments.
Preferred
- Crypto/fintech experience is preferred.
Hiring process
- CV/Resume submission
- 1st round interview
- 2nd round interview
- Final round interview
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.